Cortlyn Kuczka
Buffalo,NY
Summary
Detail-oriented Pharmacy Technician skilled in medication dispensing, customer service, and effective communication. Committed to enhancing patient satisfaction and ensuring accurate prescription management.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
East Amherst, New York
07.2025 - Current
- Dispensed medications accurately following prescription guidelines.
- Assisted customers with medication inquiries and provided excellent service.
- Maintained inventory levels by restocking medications and supplies regularly.
- Operated pharmacy software to manage prescriptions and patient records efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
Teacher's Assistant
The Learning Garden Day Care Center
Williamsville, New York
05.2025 - Current
- Assisted teachers in planning and implementing educational activities for children.
- Supervised children's playtime, ensuring safety and engagement during activities.
- Communicated effectively with parents regarding children's progress and daily activities.
- Organized classroom materials and maintained a clean, welcoming environment.
- Monitored children's behavior, applying positive reinforcement strategies as needed.
- Supervised children and participated with children in activities.
Pharmacy Technician
Rite Aid
Cheektowaga, New York
01.2023 - 07.2025
- Dispensed medications accurately following prescription guidelines.
- Assisted customers with medication inquiries and provided excellent service.
- Maintained inventory levels by restocking medications and supplies regularly.
- Collaborated with pharmacists to ensure compliance with safety regulations.
- Operated pharmacy software to manage prescriptions and patient records efficiently.
- Trained new staff on pharmacy procedures and customer service protocols.
- Processed insurance claims for medication reimbursements effectively.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
Sales Associate
Dollar Tree
Cheektowaga, New York
10.2016 - 12.2021
- Assisted customers in selecting office supplies and equipment.
- Maintained cleanliness and organization of sales floor displays.
- Processed customer transactions using point-of-sale systems.
- Collaborated with team members to restock inventory efficiently.
- Handled returns and exchanges following company policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sales Associate
Office Depot Inc
Cheektowaga, New York
09.2015 - 03.2016
- Assisted customers in selecting office supplies and equipment.
- Maintained cleanliness and organization of sales floor displays.
- Handled returns and exchanges following company policies.
- Engaged with customers to promote special offers and promotions.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
John F Kennedy
Cheektowaga, NY06-2016
Skills
- Medication dispensing
- Pharmacy software
- Inventory management
- Patient data entry
- Prescription verification
- Customer service
- Problem solving
- Insurance claim processing
- Attention to detail
- Effective communication
- Patient confidentiality
- FDA and HIPAA compliance
- Stocking shelves
- Insurance reconciliation
Timeline
Pharmacy Technician
CVS Pharmacy
07.2025 - Current
Teacher's Assistant
The Learning Garden Day Care Center
05.2025 - Current
Pharmacy Technician
Rite Aid
01.2023 - 07.2025
Sales Associate
Dollar Tree
10.2016 - 12.2021
Sales Associate
Office Depot Inc
09.2015 - 03.2016
High School Diploma -
John F Kennedy