Kalyn Marbach
New Braunfels,TX
Summary
Driven CPS CVS Specialist with a proven track record at the Texas Department of Family Protective Services, showcasing exceptional skills in emergency response and interpersonal communication. Excelled in developing treatment plans and implementing strategies that significantly improved family dynamics and children's well-being. Demonstrated expertise in documentation management and collaboration, contributing to a continuous improvement culture.
Overview
7
7
years of professional experience
Work History
CPS CVS Specialist
Texas Department of Family Protective Services
12.2018 - Current
- Followed
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Developed and implemented strategies to reduce and prevent family conflict.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Documented data and completed accurate updates to case records.
- Developed and implemented programs to support children's mental health and well-being.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
CPS CVS Intern
Texas Department of Family Protective Services
05.2018 - 12.2018
- Sorted and organized files, spreadsheets, and reports.
- Explored new technologies and approaches to streamline processes.
- Prepared project presentations and reports to assist senior staff.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
Receptionist
South Texas Balfour
01.2018 - 12.2018
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Master of Arts - Marriage And Family Counseling
Texas State University
San Marcos, TX12.2025
Master of Arts - Organizational Leadership
North Central University
Minneapolis, MN09.2022
Bachelor of Arts - Psychology
Texas A&M University - Corpus Christi
Corpus Christi, TX12.2018
Skills
- Emergency Response
- Customer Relations
- Documentation Management
- Problem-solving aptitude
- Teamwork and Collaboration
- Active Listening
- Written Communication
- Multitasking Abilities
- Program Evaluation
- Professionalism
- Continuous Improvement
- Interpersonal Skills
Timeline
CPS CVS Specialist
Texas Department of Family Protective Services
12.2018 - Current
CPS CVS Intern
Texas Department of Family Protective Services
05.2018 - 12.2018
Receptionist
South Texas Balfour
01.2018 - 12.2018
Master of Arts - Marriage And Family Counseling
Texas State University
Master of Arts - Organizational Leadership
North Central University
Bachelor of Arts - Psychology
Texas A&M University - Corpus Christi
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