Diversely Skilled Technical Analyst with [4.5] years solving problems for employers and customers. Personable and adaptable provider of technical expertise in language comprehensible to everyone from engineers to private users. Adept at offering one-on-one support as well as authoring technical specifications and requirements for publication.
Successfully implemented a new process that resulted in saving the organization over 80 work hours within an 8-month timeframe.
Achieved the highest GPA among the class of 25 during the company's professional development course.
Received consistent compliments from superiors and clients for exceptional customer service skills and manners.
Supervised team of 5 staff members.