- Reading and Journaling
- Cross stitching
- Traveling
- Socializing
- Mindfulness Practices
- Music
- Watching Movies and TV Shows
- Yoga
- Personal Development and Self-Improvement
- Pilates
Kalyn Wells
Charlotte,NC
Summary
Diligent Commercial Lines Underwriter prepared to offer 10 years of progressive experience to a challenging new role. Flexible and knowledgeable professional with extensive knowledge of customer needs and operational requirements. Adept at applying business understanding and underwriting expertise to support growth and minimize risk.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Commercial Lines Underwriter
Amerisure Insurance
02.2025 - Current
- Actively managing a $23,000,000 renewal book of business throughout the Southeastern territory, partnering with 10 agencies
- Reviewing and preparing renewal actions, pricing, and changes 150 days in advance of the policy renewal date
- Collaborating with Field Underwriting Consultants on referrals for more complex accounts
- Analyzing policy documents and underwriting guidelines for accuracy and compliance
- Collaborating with agents to gather necessary information for underwriting decisions
- Reviewing loss history reports to inform underwriting strategies and decision-making processes
- Enhancing interdepartmental collaboration, working closely with claims and customer service teams to optimize policyholder experience
- Documenting underwriting decisions and providing evidence of compliance
- Providing excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions
- Utilizing knowledge of insurance principles, policies and procedures to make decisions on risk assessment
- Negotiating terms and conditions of coverage with clients to acquire maximum profitability
- Meeting with customers, agents and brokers to negotiate coverage, price, and service delivery
- Achieved high levels of underwriter certification, demonstrating commitment to professionalism and continuous learning, specifically earning the Chartered Property and Casualty Underwriter (CPCU) designation
Marketing Underwriter
Amerisure Insurance
09.2023 - 02.2025
- Managed agency relationships in the Memphis, TN territory including partnering with a Diamond Level Agency to underwrite new business and renewal policies
- Actively managed a $13,000,000 book of business with over $6,000,000 in Loss Sensitive Business
- Evaluated risk factors in new business insurance applications to determine eligibility for coverage
- Mentored other new employees of the company and Senior Associate Underwriters, providing guidance on best practices and systems training
- Achieved high levels of underwriter certification, demonstrating commitment to professionalism and continuous learning, specifically earning the Certified Insurance Counselor (CIC) designation
- Evaluated new business applications to determine insurance coverage and appropriate risk classifications
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery
Senior Associate Underwriter
Amerisure Insurance
11.2022 - 09.2023
- Completed senior AU program encompassing training in Workers' Compensation, Commercial Auto, Commercial Property, Commercial Umbrella, Commercial General Liability, Crime, and Inland Marine lines of business
- Supported underwriters in the Southeastern region, specifically Atlanta GA and Charlotte NC, with guaranteed cost and loss-sensitive new business submissions and renewal policies
Underwriting Manager
SteadPoint Insurance Group
02.2022 - 11.2022
- Responsible for the management of the workers' compensation underwriting department
- Manages the underwriting function to ensure effective solicitation, selection, pricing, and retention of desirable business
- Responsible for training of new underwriting personnel as well as regular staff training to increase skill levels and underwriting authority
- Regularly reviews and audits work of staff for accuracy, compliance, and correct decision making
- Meets regularly with underwriting department to ensure superior customer service, efficiency of file reviews, and compliance with established guidelines are being provided
- Advises underwriters on complex underwriting decisions
- Handles underwriting referrals exceeding underwriter levels of authority
- Conducts quarterly and semi-annually performance reviews for each underwriter to ensure the department is meeting expectations and goals
- Achievements/Tasks
Assistant Regional Underwriting Manager
Berkley Industrial Comp
06.2016 - 02.2022
- Began as an Underwriting Assistant who then advanced through the ranks to Underwriting Trainee, full-time Underwriter, then Manager
- Determined level of acceptable risk by reviewing applications for coverage and loss control reports
- Managed an underwriting team made up of underwriting assistants, interns, business development, and customer experience personnel
- Managed agencies in the company’s Southern and Mid-Western territories
- Analyzed regulatory items to determine risks and losses of applicants to calculate an adequate pricing structure and premium to cover their exposures and potential future losses
- Achievements/Tasks
Education
MBA -
Samford University
Birmingham, AL05-2021
Bachelors of Arts - English - Literature
University of Alabama At Birmingham (UAB)
Birmingham, AL05-2016
Skills
- Managing and Calculating Risk
- Quoting and Pricing Policies
- Negotiation Proficiency
- Influencing Business Growth
- Loss Pick Formulation
- Data organization and attention to detail
- Agent support and customer service
- Coverage evaluation and policy analysis
- Time management
- Multitasking
- Reliability and team collaboration
- Adaptability and flexibility
Certification
- CPCU - Chartered Property Casualty Underwriter
- CIC - Certified Insurance Counselor
- Associate in Commercial Underwriting
Interests
Timeline
Commercial Lines Underwriter
Amerisure Insurance
02.2025 - Current
Marketing Underwriter
Amerisure Insurance
09.2023 - 02.2025
Senior Associate Underwriter
Amerisure Insurance
11.2022 - 09.2023
Underwriting Manager
SteadPoint Insurance Group
02.2022 - 11.2022
Assistant Regional Underwriting Manager
Berkley Industrial Comp
06.2016 - 02.2022
MBA -
Samford University
Bachelors of Arts - English - Literature
University of Alabama At Birmingham (UAB)