Kalyn Whittington
Vero Beach,FL
Summary
Well rounded professional with a proven track record at Reputation Roofing, excelling in customer service excellence and strategic issue analysis. Leveraged cross-functional teamwork to streamline operations, enhancing productivity by 20%. Proficient in Adobe Acrobat, ensuring efficient document management. Self-driven and adaptable, consistently achieving goals through analytical reasoning and trustworthy execution.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Notary Public
State Of Florida DOC
2024 - Current
- Facilitated notarization of documents to ensure compliance with legal standards.
- Verified signers' identities and ensured proper execution of documents.
- Maintained accurate records of notarial acts for quality assurance.
- Provided guidance on notarial practices and procedures to clients.
Permit Processing Specialist
Reputation Roofing
2024 - 06.2025
- Reviewed and processed permit applications for compliance with local regulations.
- Assisted applicants in understanding zoning laws and permitting processes.
- Maintained accurate records of issued permits and application statuses.
- Coordinated with various departments to ensure timely approval of permits.
- Utilized permitting software to streamline application tracking and reporting.
- Addressed inquiries from the public regarding permit requirements and procedures.
- Conducted site visits to verify compliance with issued permits and conditions.
- Facilitated cross-departmental communication regarding common issues encountered during plan reviews or inspections, promoting a collaborative problem-solving approach.
- Managed electronic databases of permit applications, tracking their progress through the approval process and maintaining accurate records for future reference.
- Developed strong relationships with contractors, architects, engineers, property owners ensuring smooth workflows throughout the permit process.
- Provided exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Assisted with onboarding processes for new employees, providing necessary training and resources.
- Implemented filing system improvements to streamline document retrieval and storage processes.
- Transferred and directed phone calls, guests, and mail to correct staff members.
Office Manager
KEW Contract Services
2017 - 2020
- Managed office operations, ensuring efficient workflow and resource allocation.
- Implemented office policies and procedures, improving compliance and operational efficiency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Implemented automated payroll systems, reducing processing time and minimizing errors.
- Managed daily bookkeeping tasks, ensuring accuracy in financial records and reports.
- Reconciled bank statements with company accounts to maintain financial integrity.
- Processed invoices and payments, streamlining accounts payable functions for efficiency.
Owner/Operator
Whitt's Cleaning Service
2016 - 2018
- Managed daily operations, ensuring high-quality cleaning services for residential and commercial clients.
- Developed efficient scheduling systems to optimize staff utilization and service delivery.
- Trained new employees on cleaning techniques, safety protocols, and equipment use.
- Implemented quality control measures to maintain service excellence and customer satisfaction.
- Oversaw inventory management, ensuring adequate supplies and equipment availability for operations.
- Cultivated client relationships through effective communication and personalized service offerings.
- Streamlined operational workflows to enhance productivity and reduce turnaround times on projects.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Assisstant Manager
Gymboree Outlet
2016 - 2018
- Led cross-functional teams to implement process improvements, enhancing operational efficiency and team collaboration.
- Developed and executed training programs for new staff, fostering skill development and knowledge retention.
- Analyzed performance metrics to identify trends, recommending strategic adjustments to enhance productivity.
- Streamlined inventory management processes, reducing discrepancies and improving supply chain reliability.
- Oversaw daily operations, ensuring adherence to company policies and regulatory compliance standards.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Assistant Manager
Avelino's Pizza
2014 - 2015
- Supervised daily operations to ensure high-quality food preparation and customer service.
- Implemented training programs for new staff, enhancing team efficiency and service delivery.
- Conducted inventory management, optimizing stock levels and reducing waste.
- Led initiatives to improve operational processes, resulting in increased productivity.
- Fostered a collaborative environment, mentoring junior staff and promoting teamwork.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Management Team Member
Kadus
2007 - 2012
- Led team meetings to align operational goals and enhance communication across departments.
- Developed training programs for new staff, improving onboarding efficiency and knowledge retention.
- Implemented process improvements that streamlined workflows and reduced operational delays.
- Analyzed performance metrics to identify areas for improvement and optimize resource allocation.
- Managed cross-functional projects, ensuring timely completion and alignment with company goals.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Managed inventory levels through regular stock checks and timely reordering of supplies, reducing waste and maintaining optimal stock availability.
Education
High School Diploma -
Lincoln Academy
Online05-2011
Skills
- Customer service excellence
- Invoice management
- Proficient in Adobe Acrobat
- Data management
- Cross-functional teamwork
- Strategic issue analysis
- Strong attention to detail
- Proficient in handling multiple tasks
- Trustworthy execution
- Analytical reasoning
- Flexibility in changing situations
- Efficient document management
- Self-driven initiative
- Effective goal development
Certification
- CNP - Certified Notary Public
Languages
English
Full Professional
Timeline
Certified Notary Public
State Of Florida DOC
2024 - Current
Permit Processing Specialist
Reputation Roofing
2024 - 06.2025
Office Manager
KEW Contract Services
2017 - 2020
Owner/Operator
Whitt's Cleaning Service
2016 - 2018
Assisstant Manager
Gymboree Outlet
2016 - 2018
Assistant Manager
Avelino's Pizza
2014 - 2015
Management Team Member
Kadus
2007 - 2012
High School Diploma -
Lincoln Academy