Dedicated administrative professional with successful experience in fast-paced office settings. Eagar to help the public, and underserved communities, in any way I can. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Marion County Assessor's Office
02.2024 - Current
Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Assist disabled veterans and senior citizens in applying for tax relief programs.
Ensure accurate accounts payable and receivable records and billings.
Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensure accurate record-keeping with diligent data entry and database management for vital company information.
Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assessment Clerk
Marion County Assessor's Office
09.2021 - 02.2024
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Communicated with customers via phone and email to respond to inquiries.
Assisted disabled veteran's and senior citizens in applying for tax relief programs.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Managed daily mail distribution for both internal employees and external customers or clients.
Processed payroll for all office staff members.
Input data into spreadsheets and databases.
Medical Assistant
Gerald Champion Regional Medical Center
09.2017 - 02.2018
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Documented vital signs and health history for patients in clinic and hospital environments.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.