Kam M Jordan

• Stocked merchandise, clearly labeled items, and arranged according to size or color.
• Identified and controlled pests and diseases to keep gardens healthy.
• Worked outdoors in weather conditions to care for plants and serve customers.
• Managed 20 calls daily from customers and guided them to necessary results
• Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
• Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Maneuvered forklift safely in congested and confined areas using care and efficiency with certification.
• Cross-trained and provided backup support for organizational leadership

• Provided customer engagement in a positive manner
• Assisted in maintaining a clean store for customers during their shopping experience
• Performed all other duties as assigned.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

• Fulfilled online customer orders by reviewing orders, pulling items from shelves, and ensuring accuracy of orders to meet customer needs.
• Identified issues, analyzed information, and provided solutions to problems
• Participated in team projects, demonstrating an ability to work collaboratively and effectively

• Provided customer engagement in a positive manner
• Assisted in maintaining a clean, well-stocked store for customers during their shopping experience
• Performed all other duties as assigned.

• Researched and wrote reports regarding complaints about unlicensed businesses in the State of Florida and then they were published on the Agency website

• Collected, arranged, and input information into database system
• Generated reports detailing findings and recommendations

• Completed core curriculum
• Beginning major curriculum

Honors College Preparatory and Advanced Placement coursework High Honor Roll 9th-12th

• Extracurricular Activities: 400+ Community service hours at Second Harvest (Food Bank)
• 3.8 GPA