Kamahaʻo Fung
Honolulu,USA
Summary
Team leader with expertise in apparel and fashion client service operations, inventory oversight, and process execution. Improved product availability and service standards through inventory control. Drove measurable team performance gains through coaching and operational support. Able to demonstrate the ability to do work without more than normal supervision, and the ability to follow instructions (including safety, procedures, and wearing protective equipment).
Overview
9
9
years of professional experience
Work History
Client Advisor
Louis Vuitton Americas
Waikiki, HI
09.2025 - Current
- Delivered personalized luxury service that elevated client experience and satisfaction.
- Recommended product selections that matched client preferences and enhanced satisfaction.
- Developed strong client relationships through consistent follow-up and communication.
- Managed inventory levels to ensure availability of sought-after merchandise.
- Resolved client inquiries and concerns promptly to maintain high service standards.
- Assessed client needs and offered tailored solutions that strengthened client relationships.
TEAM LEAD
HERMES, DFS
Honolulu, HI
03.2024 - 09.2025
- Facilitated collaboration between sales associates and merchants to enhance customer experience.
- Supervised and mentored team to deliver luxury experiences through product expertise.
- Managed selling and customer experience initiatives to drive team performance.
- Acted as liaison between management and sales teams to align goals effectively.
LEAD TEAM COORDINATOR
GUCCI
BELLEVUE, USA
10.2021 - 02.2024
- Led store operations team to ensure efficient stockroom management and accurate inventory oversight.
- Collaborated with store director and associate store director as a key store leader.
- Exhibited strong skills across multiple business functions in all business aspects to enhance overall performance.
- Prioritized exceptional customer service by supporting selling processes as necessary.
VIP HOST
Q NIGHTCLUB
SEATTLE, USA
12.2022 - 02.2024
- Booked private tables for bottle service at nightclub venues.
- Managed guest reservations for VIP tables and private events at Q NIGHTCLUB.
- Demonstrated ability to interact with diverse clientele and varying temperaments.
- Assisted guests with special requests to enhance their overall experience.
- Responded to phone inquiries from potential customers regarding services offered by the nightclub.
- Assisted patrons with seating arrangements, ensuring the best possible experience for each guest.
MAIL CARRIER
UNITED STATES POSTAL SERVICE
SEATTLE, USA
11.2020 - 10.2021
- Prepared and delivered mail and parcels across various routes in 98105 zip code.
- Managed time effectively to meet daily delivery schedules consistently.
- Provided friendly customer service at all times while delivering mail.
- Scanned packages for delivery tracking.
- Assisted other carriers with their routes as needed during peak periods.
- Delivered packages and letters to residential customers.
- Demonstrated strong driving skills while managing multiple tasks accurately for timely mail delivery.
OPERATIONS ADMIN ASSOCIATE
DIOR
WAIKIKI, USA
02.2018 - 12.2019
- Processed incoming and outgoing shipments via UPS for local, national, and international deliveries.
- Conducted monthly inventory cycle counts for men’s and women’s RTW leather goods, shoes, and jewelry.
- Assisted sales associates by serving drinks, escorting clients, and engaging in conversation during wait times.
- Managed email correspondence and answered phone inquiries efficiently.
- Coordinated transfers from other stores alongside monthly inventory rotations.
- Handled return-to-vendor (RTV) processes and managed damaged goods.
- Delivered client purchases to hotels, ensuring timely service.
SALES-ASSOCIATE & KEYHOLDER
3.1PHILLPLIM
WAIKIKI, USA
06.2017 - 02.2018
- Executed opening and closing procedures, including cash handling at day’s start and end.
- Monitored shipment arrivals, implemented visual merchandising strategies, and tracked sales performance.
- Facilitated client needs through effective communication and management of sales consignments.
- Achieved monthly sales targets consistently.
- Sold and maintained leatherwood's ready-to-wear shoes and accessories, ensuring product quality.
Education
BACHELOR DEGREE - LEADERSHIP & ADMINISTRATION
NEW HOPE CHRISTIAN COLLEGE
EUGENE, OR01-2012
Skills
- Customer relationship management
- SAP inventory management
- POS systems expertise
- Microsoft Office Suite
- Apple OS and iOS
- Typing proficiency
- Problem-solving resourcefulness
- Rapid learning
- Interpersonal communication
- Conversational Japanese
Timeline
Client Advisor
Louis Vuitton Americas
09.2025 - Current
TEAM LEAD
HERMES, DFS
03.2024 - 09.2025
VIP HOST
Q NIGHTCLUB
12.2022 - 02.2024
LEAD TEAM COORDINATOR
GUCCI
10.2021 - 02.2024
MAIL CARRIER
UNITED STATES POSTAL SERVICE
11.2020 - 10.2021
OPERATIONS ADMIN ASSOCIATE
DIOR
02.2018 - 12.2019
SALES-ASSOCIATE & KEYHOLDER
3.1PHILLPLIM
06.2017 - 02.2018
BACHELOR DEGREE - LEADERSHIP & ADMINISTRATION
NEW HOPE CHRISTIAN COLLEGE