Kamaile Sciuto
Pahoa,HI
Summary
Former supervisor at Jeans Warehouse for over two years, Iv learned exceptional customer service skills and a great attention to detail.
Also was a clerk in the Surgical Unit at Hilo Benioff Medical Center. Provided extensive experience in managing communications, socializing with patient families, and supporting nursing staff.
Overview
3
3
years of professional experience
Work History
Surgical Unit Clerk
Hilo Benioff Medical Center
Hilo, Hawaii
09.2024 - Current
• Handling telecommunications
•Maintaining unit inventory
•Preparing patient discharge and transfer documentation
•Coordinating bed assignments.
Customer Service Supervisor
Jeansware House
, HI
09.2022 - Current
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Provided guidance and support to junior customer service representatives, including coaching and mentoring.
- Monitored customer service performance metrics, such as call response times, resolution rates, and customer satisfaction ratings.
- Identified areas of improvement in the customer service process and developed strategies to address them.
Education
High School Diploma -
Pahoa High School
Pahoa, HI2024
Skills
- Performance Evaluations
- Issue Resolution
- Work Prioritization
- Workflow Management
- Problem-Solving
- Decision-Making
- Time Management
- Schedule Coordination
- New Hire Training
- Call Monitoring
- Employee Scheduling
Timeline
Surgical Unit Clerk
Hilo Benioff Medical Center
09.2024 - Current
Customer Service Supervisor
Jeansware House
09.2022 - Current
High School Diploma -
Pahoa High School