Kamal Adam
Saint Paul,MN
Summary
Hardworking and reliable, with strong ability in learning things fast. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Service-oriented Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in equipment repair and maintenance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Field Technician
Lumen Technologies
09.2023 - Current
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Optimized wireless signal coverage, conducting site surveys and adjusting equipment accordingly.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Troubleshot hardware and software to determine and rectify network problems.
- Implemented remote monitoring tools to efficiently track system performance and address issues as they arose.
Truck Driver
Long Haul Trucking Companies
02.2013 - 09.2023
- Operated tanker trucks safely by complying with company policies and major driving rules.
- Operated with safety and skill to avoid accidents and delays.
- Maneuvered trucks into tight areas, maintaining proper positioning for loading and unloading.
- Identified truck and equipment problems requiring repair work by performing inspections prior to and after all trips.
- Observed all road rules and regulations and maintained safe driving record when transporting tanker trucks full of crude oil.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Hospitality Worker
Inverness Hotel
06.2009 - 02.2013
- Welcomed customers to property and offered immediate assistance with needs.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Assisted guests by promptly handling conflicts, requests and concerns.
- Provided directions, recommended activities and made dining reservations for guests.
- Greeted and assisted guests entering facility to provide general information and answer questions.
- Issued room keys and provided guests with maps or directions to accommodations.
- Collaborated with bellhop to help guests transport luggage to rooms.
- Directed guests to self-service luggage trolleys to easily move items to and from rooms.
Education
Some College (No Degree) - Bachelor of Science in Cloud Commuting
Western Governors University
Salt Lake City, UT12.2025
Skills
- Verbal and Written Communication
- Application Configuration
- Amazon Web Services
- Self Motivation
- Cloud Management
- Virtual and Cloud Technologies
- Technical Documentation and Reporting
- Communication and Team Collaboration
- Troubleshooting and Diagnosis
- Hardware Installation and Maintenance
- Data and Systems Architecture
- Template and Content Creation
- Flexible Schedule
- Customer Service
- Active Listening
- Reliable & Trustworthy
Certification
- AWS CLOUD PRACTIONER
- AWS SOLUTION ARCHITECT
- COMPTIA A+
- NETWORK +
- COMPTIA SECURITY +
Timeline
Field Technician
Lumen Technologies
09.2023 - Current
Truck Driver
Long Haul Trucking Companies
02.2013 - 09.2023
Hospitality Worker
Inverness Hotel
06.2009 - 02.2013
Some College (No Degree) - Bachelor of Science in Cloud Commuting
Western Governors University
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