Open To Work
Kamala Thrash Briggins
Birmingham,AL
Summary
Dynamic, results driven individual with a record of achieving and demonstrating success at every employment opportunity.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Loan Specialist
Advance America
Birmingham, AL
06.2022 - 03.2026
- Heavy customer service, collections, data entry, processing loans and money handling
Store Manager
Easy Money
Birmingham, AL
11.2014 - 05.2022
- Provide financial service by cashing checks, payday loans, signature loans, debt collection, training, meeting sales goals, making schedules n effective hiring skills
- Managed staff activities
- Managed store and daily cash deposits
- Managed the scheduling, recruiting, hiring and training of new store employees
- Supervised employees to maintain goals to meet corporate objectives
- Trained and mentored all staff
- Responsible for staff scheduling
- Tracked sales performance
Cashier, Customer Service
Lowe's
Bessemer, AL
09.2019 - 04.2020
- Monetary transactions, sales transactions, handling returns, making returns, and filing orders for specialty products.
Administrative Assistant
Fortis Institute
Birmingham, AL
10.2012 - 06.2013
- Provided administrative support, copy and print off handwritten materials, adhere to company policy and procedures, other assigned duties as needed
Assistant Manager
Sharper Image
Birmingham, AL
08.2006 - 07.2008
- Planned and posted weekly work schedules, open and closed the store, ensured appropriate sales floor coverage, trained new associates, assisted in executed inventory control and other store control procedures, coordinated and expedited preparation of advertising promotions
Shift Supervisor
Blockbuster
Birmingham, AL
01.2006 - 10.2006
- Managed and coordinated daily sales activities, trained new associates, expedited merchandise displays on a daily basis, open and closed the store
Education
General -
West End High School
Birmingham, ALSkills
- Retail sales
- Greeting customers
- Cash handling
- Cash register
- Sales
- Retail management
- English
- Food handling
- Customer service
- Food safety
Certification
Driver's License
Languages
English, Fluent
Additional Information - Work Authorization
Authorized to work in the US for any employer
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$11/hr - $15/hrTimeline
Loan Specialist
Advance America
06.2022 - 03.2026
Cashier, Customer Service
Lowe's
09.2019 - 04.2020
Store Manager
Easy Money
11.2014 - 05.2022
Administrative Assistant
Fortis Institute
10.2012 - 06.2013
Assistant Manager
Sharper Image
08.2006 - 07.2008
Shift Supervisor
Blockbuster
01.2006 - 10.2006
General -
West End High School