Kamalani Alama
KAPOLEI,HI
Summary
Detail-oriented professional with 5+ years of experience in logistics, safety administration, equipment coordination, inventory management, and customer service. Proven ability to streamline operations, enhance efficiency, and build strong cross-functional relationships. Proficient in Power BI, OnBase, Aconex, and Microsoft Office Suite for data analysis, reporting, and compliance tracking. Seeking a challenging role with a reputable organization where I can contribute to operational success and continue to grow professionally.
Overview
11
11
years of professional experience
Work History
Rental Inside Sales Representative
Hawthorne Cat
01.2026 - Current
- Prospect and develop customer accounts, providing detailed guidance on rental equipment solutions and services.
- Maintain rental customer accounts, provide quotes, and closed sales.
- Support walk-in and online customers; promote and train users on CAT Rental Portal.
- Re-engage inactive accounts and follow up post-rental to ensure customer satisfaction.
- Provide post-delivery and post-return follow-ups to ensure customer satisfaction and strengthen long-term relationships.
- Coordinate with internal departments, vendors, and customers to gather required information, resolve issues, and maintain accurate records.
- Utilize CRM and technology platforms, including Sales Link, to track activities, update records, and maintain detailed documentation.
- Provide administrative and operational support to the Rental team while maintaining a high level of accuracy, organization, and attention to detail.
Equipment Rental Specialist
Sunbelt Rentals
07.2025 - 01.2026
- Manage the rental process for a wide range of construction, industrial, and specialty equipment, ensuring accurate contracts, availability, and timely delivery.
- Provide expert product knowledge to customers, matching equipment to project needs and offering guidance on safe and efficient operation.
- Process orders, maintain accurate inventory records, and handle billing in company systems.
- Coordinate rentals, deliveries, and returns using vDOS for order management and Record360 for equipment inspections and documentation.
- Deliver exceptional customer service, building repeat business and strong client relationships through clear communication and problem-solving.
Safety & Equipment Coordinator
Hawaiian Dredging Construction Company
02.2024 - 06.2025
- Maintained HSE documentation, compliance records, and safety training schedules.
- Assisted with updating health, safety, and environmental (HSE) policies and procedures.
- Managed PPE inventory, safety inspections, and regulatory reporting.
- Coordinate the creation and management of equipment rental/purchasing POs, asset tracking, and vendor communications to ensure timely delivery and accurate documentation of equipment rentals and purchases.
- Facilitate communication between managers, engineers, and field staff to ensure timely delivery and availability of equipment.
- Maintain and audit fleet inventory to ensure accurate equipment inventory and adherence to safety standards.
- Coordinate with mechanics for preventative maintenance and repairs.
- Utilize Power BI to analyze equipment usage and job cost codes, increasing cost efficiency across projects.
- Submit equipment quotes, rental agreements, and POs via Aconex for management approvals.
- Review and approve invoices in OnBase, ensuring alignment with purchase orders and contract terms.
- Coordinated preventive maintenance, inspections, and vendor services.
Inventory Control Associate
CVS / Longs Distribution
10.2021 - 06.2023
- Managed purchase orders, tracked inventory, and ensured timely material handling and processing.
- Assisted with generating reports for internal use and collaborated with teams to streamline daily workflows.
- Performed quality checks on inventory items, ensuring alignment with physical pallet counts.
- Operated forklifts, pallet jacks, and other material-handling equipment to fulfill and organize inventory for inbound/outbound shipments.
Sales Representative
Hawaiian Island Creations
06.2015 - 07.2024
- Delivered exceptional customer service, increasing repeat sales and fostered long-term client relationships.
- Promoted store loyalty programs and upsold products to boost sales performance.
- Handled inventory management, stock organization, and reconciled daily sales transactions.
- Resolved customer concerns effectively, maintaining store reputation and customer satisfaction.
Education
High School Diploma - undefined
Hawaii Technology Academy
Honolulu, HI05.2017
Skills
- Excellent Written & Verbal Communication
- Power BI, OnBase, Aconex, Microsoft Excel & Office Suite, SalesLink, Wynn, vDOS, Record360
- Customer Service-Oriented
- Attention to Detail
- Purchase Order & Inventory Management
- Safety & Compliance Reporting
- Vendor & Team Communication
- Equipment Coordination
- Forklift Certified/Material Handling
Timeline
Rental Inside Sales Representative
Hawthorne Cat
01.2026 - Current
Equipment Rental Specialist
Sunbelt Rentals
07.2025 - 01.2026
Safety & Equipment Coordinator
Hawaiian Dredging Construction Company
02.2024 - 06.2025
Inventory Control Associate
CVS / Longs Distribution
10.2021 - 06.2023
Sales Representative
Hawaiian Island Creations
06.2015 - 07.2024
High School Diploma - undefined
Hawaii Technology Academy