Kamalpreet Singh
Ashburn,VA
Summary
Results-driven IT professional with a strong track record of success in managing and optimizing data center operations, leading high-impact projects, and providing top-tier technical support. Adept at ensuring the reliability and efficiency of critical systems while fostering collaborative teamwork. Possess a diverse skill set that encompasses system administration, hardware maintenance, cable management, and network optimization. Proven ability to adhere to industry best practices and safety standards, resulting in improved system performance and seamless operations. Seeking opportunities to leverage my expertise and leadership skills to drive excellence in IT environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Center Team Lead
ZT SYSTEMS
Leesburg, VA
02.2023 - 02.2024
- Successfully led and completed a critical Nvidia GPU Expansion Project, involving the meticulous racking and stacking of 10 server racks and 150 game servers
- This project significantly expanded our computational capabilities
- Demonstrated a commitment to best practices by rigorously following Standard Operating Procedures (SOPs) for patching fiber and copper cables
- Your adherence to these guidelines has resulted in improved accessibility and airflow within server racks, enhancing overall system efficiency
- Showcased your expertise by professionally labeling and installing a wide range of cables, including 10m, 15m, and 30m copper cables, LC to LC fiber cables, and LC to MPO/MTP fiber cables
- Your attention to detail ensures reliable data transmission and connectivity
- Provided guidance and leadership to a team of data center technicians, fostering a collaborative and efficient working environment
- Ensured the proper maintenance of data center equipment, including servers, networking devices, and cable infrastructure, to guarantee optimal performance and minimize downtime
- Effectively managed inventory levels of server racks, game servers, and networking equipment, optimizing resource allocation and reducing costs
- Implemented monitoring procedures to track server and network performance, enabling early detection and resolution of issues
- Enforced safety protocols and ensured that team members adhered to safety guidelines to maintain a secure working environment.
Data Center Technician
AWS
Sterling, VA
06.2021 - 01.2023
- Conducted regular backups of critical systems to safeguard essential data and ensure data integrity
- Performed hardware diagnostics to identify and promptly replace failing components, ensuring optimal server performance
- Ensured the regular maintenance of servers by updating firmware and hardware, minimizing downtime and improving overall system stability
- Installed, configured, and thoroughly tested new servers, workstations, software, and peripheral devices, ensuring seamless integration into the existing infrastructure
- Monitored network processes to verify the smooth flow of data across the network, proactively addressing any anomalies to maintain uninterrupted operations
- Oversaw customer network servers and storage systems to maintain uptime and promptly resolve any issues, guaranteeing uninterrupted service for our clients
- Installed and managed wiring, cabling, and network devices to establish, repair, and enhance network operations, optimizing connectivity and performance
- Efficiently imaged operating systems and software deployments across the system while addressing any implementation concerns promptly.
System Administrator
Base Solutions
Vienna, VA
06.2018 - 04.2021
- Improved IT infrastructure, help desk, sales, account management, and service operations
- Helped companies take advantage of current technology to improve business processes and productivity
- Provided helpdesk support to clients including setting up/Imaging laptops/workstations and installing/updating software per the client's needs
- Built and configured new servers as needed per client compliance and needs utilizing various tools: Microsoft Server 2012 R2, Microsoft SCCM 2012, Active Directory, Exchange Server
- Effectively created and packaged software applications/packages to client machines and verified complete installation and readiness for global military networks utilizing SCCM 2012
- Provided top-level administration to all Domain Controllers and Exchange servers
- Configured switches and built LAN/WAN for clients
- Utilized Webroot software to manage antivirus on client endpoints
- Managed Active Directory including adding/removing users, creating groups and group policies per the client requirements
- Monitored operational status of servers and their subsystems
- Managed Cloud Technologies such as Office 365 and Intronis Cloud Backup
- Implemented Multi-Factor authentication (MFA) across 16 clients to support 1,400 total users, Improved security and protection of user accounts and data
- Utilized Active Directory (AD) regularly to create up to 20 groups and add up to 30 new users each week, streamlined user management process which resulting in increased efficiency and productivity
- Researched all hardware and software issues while preparing system specifications to meet user requirements, which Enhanced system performance and reduced downtime
- Ensured minimal disruption of applications and operations workflow when troubleshooting and resolving issues, meeting client compliance and requirements, ensuring smooth operations
- Proactively monitored assets and services, detecting, and resolving potential issues.
Education
Bachelor of Science in Information Systems and Operations Management -
George Mason University
12.2023
Skills
- JAVAscript
- R studio
- Hardware
- Troubleshooting
- VM Ware
- Virtual Box
- Computer hardware break fix
- Device Command line
- IOS
- Windows
- Linux
Certification
CompTIA Sec
Timeline
Data Center Team Lead
ZT SYSTEMS
02.2023 - 02.2024
Data Center Technician
AWS
06.2021 - 01.2023
System Administrator
Base Solutions
06.2018 - 04.2021
Bachelor of Science in Information Systems and Operations Management -
George Mason University
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