MATTHEW KING
Datacenter Team Lead
Fuquay Varina,NC
Summary
Experienced Information Technology Manager well-versed in infrastructure and daily operations management. Forward-thinking and strategic leader with 20+ years of experience in Telecommunications, IT, and Data Centers. Recognized for problem-solving skills, operational streamlining and positive leadership style. Experienced in leading crews from 2-14 people on projects that entailed material management, coordinating with customer for power cutovers, quality control of the project and job completion walkthrough to ensure customer satisfaction. Variety of installations projects from IBM Mainframe cutovers, raised floor applications, customer premise applications, power cutovers involving battery strings and low voltage lighting and receptacles, and infrastructure of cable racking system.
Overview
26
26
years of professional experience
4
4
Certificate
Work History
Data Center Team Lead
Koniag Government Services (SSA Contract)
Durham , NC
07.2020 - 01.2023
- Coordinate with team on projects, deliverables and troubleshooting issues related to systems used
- Manage extensive projects across different shifts to meet deadlines
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Interviewed, hired, trained and mentored 14 staff by coaching daily, leading performance reviews and offering constructive feedback.
- Did cutovers of active equipment
- Maintained data entry requirements by following data program techniques and procedures.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Used Microsoft Word and other software tools to create documents and other communications
- Actively listened to customers' requests, confirming full understanding before addressing concerns
Owner
Needmore Farms
Fuquay Varina , NC
04.2014 - 01.2022
- Oversaw daily functions, including inventory management, display merchandising and purchasing operations
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Managed daily operations including purchasing, inventory control, merchandising and product distribution
- Negotiated and worked with 10+ vendors to keep costs low and build community relations.
- Managed day-to-day business operations
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends
Data Center Engineer
Akimeka LLC (SSA Contract)
Durham , NC
07.2019 - 07.2020
- Monitor CAPRS for incident tickets
- Working alongside Federal Employees to diagnose, troubleshoot and resolve troubles customer is having
- Work with NLYTE System to keep track of 1500+ assets and monitor alarms within Data Center
- Work with Federal Employees in coordinating, Installing and completion of projects In Data Center
- Got promoted to Team Lead within first year of employment
- Analyzed data and identified anomalies, trends and risks to provide useful insights to improve internal controls
Lead Technician
KGP
Raleigh , NC
07.2007 - 08.2017
- Installed, set up and repaired devices and system components
- Read and interpreted technical documentation (MOPS, SMOP and blueprints) in order to accurately configure equipment
- Laid out cabling plans and ran through buildings to desired locations
- Handled multiple simultaneous deployment projects against strict deadlines
- Worked with outdoor application for fiber transmission of TV and internet
- Process paperwork required to begin jobs and manage workflow
- Tested and troubleshoot fibers, CAT 5/6 and COAX cable from end to end and through multiple access points using T-Berd 6000 and 8000 and handheld fiber testers
- Worked with both D/C and A/C power and weekly basis
- Installed Cable and fiber infrastructure in order to manage cable running properly
- Knowledgeable in fire safety and protection through walls in multiple room cable placement
- Labeled all areas of projects during completion and verified proper installation through quality checking procedures
Customer Prem. Technician
Trans Global Communications
Orlando , FL
08.2005 - 07.2007
- Laid out cabling plans and ran through buildings to desired locations
- Read and interpreted technical documentation in order to accurately configure equipment
- Installed customer requested equipment at customer sites
- Increased customer satisfaction by resolving issues
- Delivered services to customer locations within specific timeframes
- Worked with customers to understand needs and provide excellent service
Lead Installation
Lucent Technologies
Orlando , FL
01.1999 - 07.2001
- Installed, set up and repaired devices and system components
- Laid out cabling plans and ran through buildings to desired locations
- Spliced fibers
- Managed 2-6 employees to run multiple tasks at one time
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations
- Followed all company guidelines regarding safety procedures when out in field
- Educated and trained new hires on company processes, eliminating process gaps
Education
Associate of Arts - Culinary and Hotel and Restaurant Management
Pennsylvania Institute of Culinary Arts
Pittsburgh, PA1998
Skills
- Team oversight and Management
- Accuracy Verification
- Workflow Processes
- Discrepancy Resolution
- Using Technical Instruments
- Installing equipment
- Diagnosing issues
- Self Starter
- Problem Resolution
- Strong Computational Skills
Certification
DCEP Generalist Training
DCEP IT Specialist Training
NLYTE Asset Optimizer Standard Training
NLYTE Energy Optimizer Standard Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"A bird sitting on a tree is never afraid of the branch breaking, because her trust is not on the branch but on it's own wings. Always believe in yourself”
Unknown
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