Kaman Stowell
Newbury,OH
Summary
Self-motivated Shipping Supervisor with 6 years of experience in a warehouse environment. Certified to operate forklifts and other machinery. Talented in training, hiring, and ensuring employees maintain a positive upbeat attitude at work and also have all the tools needed to sustain operation needs. Professional and clear communicator. Always excited and eager to learn new things.
Overview
13
13
years of professional experience
Work History
Shipping Supervisor
Arborwear
Chagrin Falls, OH
04.2023 - 07.2024
- Responsible for printing orders throughout the day to ensure team has work
- Responsible for all inventory adjustments
- This includes looking for inventory in the warehouse and adjusting inventory in our computer system
- Needed to measure and keep track of teams productivity numbers and present those each month to upper management
- Responsible for making sure my team has work and direction throughout the workday
- Communicating with the sales and customer service team on a daily basis via phone calls and emails to take care of any customer orders that had not shipped due to a system or inventory issue.
Shipping Coordinator
Arborwear
Chagrin Falls, OH
04.2021 - 04.2023
- Promoted from shipper to shipping coordinator
- Responsible for overseeing that all orders printed for that day are picked and shipped
- Must pick and ship orders when needed
- Responsible for team members in the shipping department
- Submitting their time cards, giving each team member a task for the day and seeing that each task is completed
- Responsible for running daily reports showing the number of orders open for the day
- Contributes to daily coordinator meetings
- Must work with the other coordinators daily and keep constant communication and updates on if team members need to be moved between departments
- Participate in management meetings and discussing the workload for the day and having a clear idea of how to handle the volume for the day
- Responsible for handling discipline when team members are late, spending time on their phone, or any other action that would require discipline
- WAVE certified.
Shipper
Arborwear
Chagrin Falls, OH
08.2020 - 04.2021
- Responsible for shipping out orders that are picked by the pickers and making sure the correct items are going out to the customer
- Required to know how computer shipping software works
- Promoted to coordinator in April 2021.
Customer Service
Arborwear
Chagrin Falls, OH
10.2019 - 03.2020
- Responsible for knowing company product and how product is made
- Responsible for taking customer phone calls and answering customer questions regarding their order and regarding the product
- Entered orders that customer would call in to our online order system
- Responsible for speaking with specific stores that sold our product and entering their orders into our online system
- Needed to know the weight and dimensions of products for customer questions.
Target Team Member
Target
Bainbridge, OH
06.2017 - 07.2019
- Responsible for taking down and putting up any and all signing around Target
- Responsible for pushing merchandise to the sales floor and zoning all areas so that everything is facing forward and organized
- Responsible for assisting guests on the sales floor with product questions and lifting heavy items
- Led the ship from store team during the holiday season
- Cash Register trained
- Responsible for greeting the guest to ensure they had a positive experience and ringing them up.
Customer Service Representative
Naturepedic
Chagrin Falls, OH
02.2015 - 04.2017
- Answer phone calls relating to questions and complaints about the product
- Processing customer and store orders online
- Knowledgeable about the large product line that the company produces.
Co-Manager
Visiting Angels
Ravenna, OH
01.2014 - 02.2015
- Help to run and co-manage the company and caregivers
- In charge of interviewing and scheduling potential caregivers
- Go out to assess potential new clients for the agency
- In charge of the phones while the office is closed.
Laundry Aide
St. Cloud Hospital
Saint Cloud, MN
03.2013 - 11.2013
- Responsible for maintaining the hospital units with clean linen
- Delivered linen throughout hospital to needed floors
- Aware of confidentiality rules
- Responsible for pushing loaded, extremely heavy laundry carts.
Cashier/Customer Service Assistant
Country Manor Nursing Home
Sartell, MN
07.2011 - 03.2013
- Assisted Nursing home residents with daily sustenance
- Responsible for management of the Country Store
- Handled cash, responsible for closing procedures
- Responsible for delivering medications and supplies to the residents of the nursing home
- Two and a half years of customer service experience
- Delivered to residents rooms and would put food and groceries away as they wanted them.
Education
High school diploma -
St Cloud Technical and Community College
06.2013
High school or equivalent -
Sartell High School
05.2011
Skills
- Customer Service
- Customer Care
- Customer Support
- Hospital Experience
- Cold Calling
- Order Entry
- Pricing
- Staff Supervision
- Operating [Equipment]
- Staff Management
- Warehouse Operations
- Order Fulfillment
- Shipping and receiving
- Positive Attitude
- Mentoring and training
- Team Management
- Employee performance evaluation
- Forklift Operation
- Computer Skills
- Loading and unloading
- Performance Assessment
- Clear Communication
- Email and Phone Communication
- Problem-Solving
- Time Management
Timeline
Shipping Supervisor
Arborwear
04.2023 - 07.2024
Shipping Coordinator
Arborwear
04.2021 - 04.2023
Shipper
Arborwear
08.2020 - 04.2021
Customer Service
Arborwear
10.2019 - 03.2020
Target Team Member
Target
06.2017 - 07.2019
Customer Service Representative
Naturepedic
02.2015 - 04.2017
Co-Manager
Visiting Angels
01.2014 - 02.2015
Laundry Aide
St. Cloud Hospital
03.2013 - 11.2013
Cashier/Customer Service Assistant
Country Manor Nursing Home
07.2011 - 03.2013
High school diploma -
St Cloud Technical and Community College
High school or equivalent -
Sartell High School
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