KAMARA LEONARD
Sugar Hill,GA
Summary
Licensed esthetician with a passion for building a professional career alongside motivated and dedicated individuals in a competitive and structured environment. Demonstrated expertise in customer service and a track record of meeting deadlines in fast-paced settings. Known for exceptional multitasking abilities and proficiency with technology.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Keyholder
Honey Baked Ham
04.2020 - Current
- Recruit, train, and supervise customer service representatives and cashiers
- Assist customers as well as store manager in overseeing daily operations
- Monitor and manage product quality
- Responsible for opening and closing the business including security system, property inspection, and ensuring the store is clean and organized
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Clinic Floor Internship
Paul Mitchell Esani
10.2023 - 07.2024
- Ensured proper use and disinfection of clinic floor modalities
- Provided spa management, including booking clients, as well as checking clients in using meevo software
- Also, responsible for setting up the clinic floor for clients ensuring all equipment is properly sanitized and guidelines for guest safety procedures are being followed
- Assured clients were properly educated on spa procedures while continuing to stay up-to-date with new technologies, rules, and trends within the skin care industry
Store Manager
Jimmy John’s
04.2020 - 10.2023
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Completed point of sale opening and closing procedures.
Training Associate
TransAmerica
11.2018 - 05.2019
- Provided consultation to clients on financial strategies
- Assess clients’ assets, liabilities, and overall financial conditions
- Review and communicate performances to clients
- Network and build relationships with new and existing client base
Education
Bachelor of Science - Information And Computer Systems
Georgia State University
Atlanta, GA05-2026
Esthetics School -
Paul Mitchell Esani School
07.2024
North Gwinnett High School
Suwanee, GA05-2017
Skills
- Prevention infection control
- Diamond Microdermabrasion
- Crystal microdermabrasion
- Body Wraps
- Hair Removal
- EyeBrow & Lash Tinting
- Skin Analysis
- European Massage
- PCA Enzymatic Treatments
- PCA Product knowledge
- High Frequency
- Microcurrent/Galvanic
- Reflexology
- Exceptional Customer Service
- Excellent Time Management Skills
- Ability to collaborate
- Self-motivated Leader
- Customer service
- Resource management
- Flexible work schedule
- Adaptable to changing demands
- Relationship building
- Multitasking and prioritizing
Certification
- GA Esthetic License
- PCA Chemical Peel
- Barbicide CoVID 19
- Barbicide
- Lucas-cide
Timeline
Clinic Floor Internship
Paul Mitchell Esani
10.2023 - 07.2024
Keyholder
Honey Baked Ham
04.2020 - Current
Store Manager
Jimmy John’s
04.2020 - 10.2023
Training Associate
TransAmerica
11.2018 - 05.2019
Esthetics School -
Paul Mitchell Esani School
- GA Esthetic License
- PCA Chemical Peel
- Barbicide CoVID 19
- Barbicide
- Lucas-cide
Bachelor of Science - Information And Computer Systems
Georgia State University
North Gwinnett High School
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