Kamari Stewart
Raleigh,NC
Summary
Detail-oriented Client Relation Specialist with expertise in insurance products and customer service. Analyzes documentation and effectively liaises between parties to address routine and complex issues. Resolves concerns while promoting new products and achieving sales objectives. Experienced in problem-solving and de-escalating calls to empower clients in their decision-making.
Overview
5
5
years of professional experience
Work History
Personal Lines Client Relations Specialist
Brightway Insurance
02.2026 - Current
- Meets and exceeds monthly production goals set for client relations advisors on the personal lines team.
- Maintains accurate documentation of client interactions and updates within CRM systems.
- Works on adjusting coverages and deductibles upon insured's requests to best meet their insurance needs.
- Leads in the transition of all personal line renewal policies for the Brightway national office ensuring client retention.
- Identifies and communicates service concerns and trends to improve workflow and customer satisfaction.
Server Trainer
Ink N Ivy
Charlotte, NC
10.2025 - 02.2026
- Monitored service quality and provided constructive feedback to team members and management.
- Planned and executed company ran sporting and holiday events ranging from 20 to 400 guests at a time.
- Trained incoming servers on proper food and beverage handling techniques to ensure quality service.
Server/Trainer
131 Main Restaurant
02.2025 - 10.2025
- Achieved $500-$1600 in Daily Gross sales consistently up upselling, menu suggestions, and personalized menu recommendations.
- Serves up to 200+ guests per shift in a high volume environment while managing the cash drawer and POS systems such as Toast, Square, and ALOHA.
- Trained and assisted in onboarding new hires as well as providing guidance through menu knowledge and training tests.
- Maintained a zero-incident safety record by strictly and tactfully enforcing responsible alcohol service policies and state liquor regulations.
Event Coordinator
The Puttery
11.2021 - 02.2025
- Planned and coordinated 100+ events ranging from 10-250 attendees, overseeing timelines, packages, staffing, inventory, and execution.
- Served as a point of contact for guests during events while managing backend logistics to ensure smooth operations.
- Building rapport with companies such as TIAA, Deloitte, Bank of America, and other companies in Uptown, Charlotte.
- Managed multiple events in the same day by coordinating schedules to avoid timeline conflicts and ensuring adequate resources.
Education
BACHELORS OF SCIENCE - PSYCHOLOGY
Uniersity of North Carolina
Charlotte, NCNC PERSONAL LINES INSURANCE LICENSE -
Skills
- Client Relationship Management
- Insurance Policy Management
- Insurance Regulations
- Product Knowledge
- CRM Software Management
- Attention to Detail
- Microsoft Office Suite
- Event Coordination
- Conflict Management
Timeline
Personal Lines Client Relations Specialist
Brightway Insurance
02.2026 - Current
Server Trainer
Ink N Ivy
10.2025 - 02.2026
Server/Trainer
131 Main Restaurant
02.2025 - 10.2025
Event Coordinator
The Puttery
11.2021 - 02.2025
BACHELORS OF SCIENCE - PSYCHOLOGY
Uniersity of North Carolina