Kamaria Cureton
Washington,DC
Summary
Dynamic and results-driven professional with experience at Delaware State University, excelling in teamwork and organization. Proven ability to enhance customer satisfaction and drive revenue growth through effective upselling and problem resolution. Skilled in cash handling and POS software, consistently delivering a clean and welcoming environment for guests.
Overview
3
3
years of professional experience
Work History
Program Assistant
MBYLI
06.2023 - 08.2025
- Assisted with planning and coordinating daily camp activities and special events, ensuring a fun, safe, and engaging environment for all campers.
- Built strong relationships with campers, particularly teens, by providing excellent support and fostering a positive, respectful atmosphere.
- Provided administrative support to camp leadership, helping streamline operations through effective organization, task management, and delegation.
Ticketing Staff Member
Delaware State University
09.2024 - 05.2025
- Kept ticketing area clean, organized, and well-stocked, ensuring a pleasant atmosphere for guests.
- Maintained accurate sales records through diligent data entry and organization.
- Assisted in revenue growth by upselling premium seating options and addons.
- Collaborated with team members to ensure timely resolution of customer issues, resulting in increased loyalty.
Shift Leader
Tropical Smoothie Cafe
02.2022 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Education
Bachelor Of Computer Science -
Delaware State University
Dover, DEWashington Leadership Academy
Washington DC 05.2023
Skills
- Teamwork and collaboration
- Multitasking and organization
- Scheduling management
Timeline
Ticketing Staff Member
Delaware State University
09.2024 - 05.2025
Program Assistant
MBYLI
06.2023 - 08.2025
Shift Leader
Tropical Smoothie Cafe
02.2022 - 08.2024
Bachelor Of Computer Science -
Delaware State University
Washington Leadership Academy