Kamaria Soffer
Portland,OR
Summary
Service industry professional with almost ten years of experience. Effective communicator and collaborator with a solid background in bartending, serving and management. Committed to continuous learning and capable of training staff to ensure high standards of service. It is a top priority to have genuine customer interactions that create a personalized experience with the goal of developing regulars. Seeking a solid team of professionals that are committed to a cooperative work place.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server, Bartender, Manager
Agate Alley Bistro
Eugene, OR
08.2021 - 03.2026
- Facilitated genuine interactions with customers and created personalized experiences; this lead to meaningful relationships and created regulars.
- Am extremely adept at remembering faces, names and details about the individual's preferences.
- Managed large section, sometimes upward of ten tables, with efficiency. My organizational skills allowed me to ensure timely delivery of all food and drinks, presets and allowed for pre-bussing of dishes.
- Organized tickets in a way that allowed kitchen staff to quickly assemble required items. Easily collaborated with kitchen staff to ensure accurate order preparation and presentation.
- As a bartender; am capable of organizing, building and expediting drink orders consisting of beer, wine and cocktails in a timely manner.
- Has a solid knowledge of classic cocktail ingredients and preparation. Familiar with details about spirits, beer and wine which allowed me to guide customers and coworkers. Knows correct usage of bar implements and techniques involved with cocktail creation.
- As a manager; was responsible for running service and collaborating with other managers to direct floor staff, even whilst bartending.
- Trained new bartenders and new floor staff. Gave in dept instruction on proper section management, food and beverage knowledge and restaurant protocols.
- Handled guest complaints and helped to fix problems as they came up. Acted as a resource and support for younger staff as needed.
General Manager
Hey Neighbor Pizza House
Eugene, OR
01.2025 - 08.2025
- Took over directing daily operations to enhance efficiency and aimed to created a more customer service based environment.
- Hired on and trained new staff members in addion to adjusting existing SOP and retraining current staff.
- Handled all alcohol and dry goods ordering, collaborated with other location management and ownership to ensure delivery of necessary supplies.
- Developed new drink menu options and created promotional events to draw in customers.
- Ran service as the floor manager; handled seating and waitlist whilst also keep open lines of communication from front to back of house.
- Lead all staff meetings to get everyone on the same page and ensure cooperation and comradery amongst staff|.
- Researched local events and developed staff schedules ensuring adequate coverage during peak hours.
Education
High School Diploma -
Alhambra Senior High School
Martinez, CAAssociate of Arts -
Lane Community College
Eugene, ORSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Genuine guest engagement
- Intimate food and beverage knowledge
- Technical skills behind the bar and on the floor
- Desire to always be learning and improving my skill set
- Attention to detail
- Acute organizational skills
- Great communicator and collaborator
- Professional and respectful attitude
Certification
- OLCC
- Oregon Food Handlers
Timeline
General Manager
Hey Neighbor Pizza House
01.2025 - 08.2025
Server, Bartender, Manager
Agate Alley Bistro
08.2021 - 03.2026
High School Diploma -
Alhambra Senior High School
Associate of Arts -
Lane Community College