Personable employee and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality care,
Overview
9
9
years of professional experience
Work History
Caregiver
Memory Lane Assisted Living
Ypsilanti, MI
03.2023 - 06.2024
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Resident Care Aide
Linden Square Assisted Living Facility
Saline, MI
09.2023 - 03.2024
Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
Followed nutritional plans to prepare optimal meals.
Enhanced resident well-being by providing compassionate care and support in daily activities.
Customer care representatives
Prospect Airport Services
Romulus
08.2022 - 01.2023
Developed and maintained relationships with existing clients to ensure customer satisfaction
Provided wheelchairs to those who needed assistance with mobility.
Client Support Specialist
Amerisave Mortgage Corporation
09.2021 - 06.2022
Receive inbound and outbound calls
Engaging with customers to build rapport and help direct them to the appropriate department
Greeting consumers with a kind, energetic attitude.
Environmental Service Technician
Michigan Medicine
Ann Arbor
03.2020 - 06.2021
Performed regular inspections of assigned areas for cleanliness and sanitation, ensuring compliance with safety regulations
Conducted daily cleaning activities such as dusting, mopping, vacuuming, and sanitizing surfaces
Disinfected bathrooms and other high-traffic areas to ensure a safe and healthy environment.
Resident Support Staff Member
Linden Square Assisted Living Center
Saline
12.2018 - 12.2019
Provided direct support to residents in the areas of daily living, health care, and socialization
Monitored resident activities to ensure safety and well-being.
Resident Care Aide
Hillside Terrace Retirement
Ann Arbor
06.2017 - 11.2018
Assisted residents with activities of daily living, such as bathing, grooming and dressing
Provided companionship and emotional support to residents
Monitored vital signs and reported changes to the supervisor or nurse.
Direct Care Worker
Embrace Group Home
Canton
10.2016 - 06.2017
Provided personal care to clients, such as bathing, grooming and toileting
Assisted clients with daily activities, including meal preparation and medication administration
Coordinated transportation for medical appointments and other errands
Assisted in the preparation and delivery of medications to patients
Maintained accurate records of all medication administered to residents
Monitored vital signs before administering medications
Observed and reported any changes in patient condition or behavior associated with medications.
Care Aide
Eisenhower center
Ann Arbor
12.2015 - 08.2016
Assisted clients with daily activities, such as bathing, dressing, and eating
Transported clients to medical appointments and social activities
Completed documentation of care plans, progress notes, and incident reports
Encouraged clients to participate in recreational activities within the facility or community setting
Performed light housekeeping duties such as changing bed linens, laundering clothing items.