Kamaya Guild
Ridgeille
Summary
Dynamic professional with extensive experience in retail and childcare, excelling in customer service and staff management at Rue21. Proven ability to drive sales growth and enhance customer experience through effective mentoring and coaching. Skilled in stock management and time management, consistently achieving objectives and improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Rue21
10.2024 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Daycare Assistant Teacher
Chidren Learning Zone
04.2024 - 10.2024
- Kept notes of behavior issues, food served, and medications administered to children.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Online Personal Shopper
Walmart
08.2022 - 04.2024
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Sales Associate
Rue21
04.2020 - 08.2022
- Provided excellent customer service by greeting customers, answering questions, and helping them find products that met their needs
- Operated the cash register, processed transactions accurately, and handled returns and exchanges
- Maintained a clean and organized sales floor, restocked merchandise, and created product displays to drive sales
- Met or exceeded sales goals through upselling and product knowledge
- Handled inventory checks, received shipments, and assisted with store opening and closing procedures
Education
Interdisciplinary Studies Degree. - Bussiness Adminastration
University of South Carolina Upstate
Spartanburg, SC05-2027
Skills
- Stock management
- Human resource policies
- Budgeting and cost control
- Mentoring and coaching
- Sales growth
- Hiring and training
- Staff management
- Customer service management
- Scheduling coordination
- Staff scheduling
- Pricing and markdowns
- Customer experience
- Time management
- Customer service
- Loss prevention
Timeline
Assistant Store Manager
Rue21
10.2024 - Current
Daycare Assistant Teacher
Chidren Learning Zone
04.2024 - 10.2024
Online Personal Shopper
Walmart
08.2022 - 04.2024
Sales Associate
Rue21
04.2020 - 08.2022
Interdisciplinary Studies Degree. - Bussiness Adminastration
University of South Carolina Upstate
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