Kamayah Gadsden
Brooklyn,NY
Summary
Driven Payroll Specialist with extensive experience at NYPD School Safety, adept in payroll processing and fluent in German and American Sign Language. Excelled in leveraging exceptional Microsoft Excel skills and interpersonal communication to streamline payroll operations, achieving an increase in processing efficiency. Known for meticulous attention to detail and a results-driven approach to financial reporting and payroll reconciliation.
Overview
10
10
years of professional experience
Work History
Payroll Specialist
NYPD School Safety
New York, NY
01.2020 - Current
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
Sales Associate
Verizon
Manhattan, NY
06.2015 - 03.2017
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service Representative
Bedbath
Manhattan, NY
02.2014 - 06.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Business
Collin County Community College District
Plano, TXPlano West Senior High School
Plano, TX06.2013
Skills
- CityTime Processing
- Proficient in German , and American Sign Language
- Payroll Processing
- New hire processing
- Time sheet review
- Payroll Administration
- Financial reports
- Meeting deadlines
- Accounts Receivable
- Payroll Auditing
- Spreadsheet Creation
- Interpersonal and written communication
- Billing
- Proficient in Software
- Employee File Maintenance
- Exceptional Microsoft Excel skills
- Telephone and email etiquette
- Skilled in Software
- Exceptionally organized
- Processing wage withholding orders
- General Ledger Knowledge
- Record-keeping
- Data imports
- Check writing
- Analytical Skills
- Microsoft Office
- Attention to Detail
- Customer Service
Languages
American Sign Language
Elementary
German
Full Professional
Japanese
Elementary
Timeline
Payroll Specialist
NYPD School Safety
01.2020 - Current
Sales Associate
Verizon
06.2015 - 03.2017
Customer Service Representative
Bedbath
02.2014 - 06.2015
Business
Collin County Community College District
Plano West Senior High School