Summary
Overview
Work History
Education
Skills
Timeline
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Kambria Parks

Charlotte,NC

Summary

Customer-focused professional with over years of experience in delivering exceptional service in fast-paced environments. Proven ability to handle customer inquiries, resolve issues, and provide tailored solutions with empathy and efficiency. Adept at maintaining a positive attitude while managing multiple tasks and building strong coworker and costumer relationships.

Overview

5
5
years of professional experience

Work History

Co-Owner

Double K's Kocktails
Mocksville , NC
05.2024 - Current
  • Mobile Mixology: Expert in operating a portable bar cart, skillfully preparing and serving a variety of cocktails and beverages directly at events.
  • Customer Interaction: Proficient in engaging with guests, taking drink orders, and delivering a high-quality, personalized service experience.
  • Efficient Setup: Capable of setting up and organizing the bar cart, ensuring that all supplies and tools are readily available and well-maintained.
  • Creative Drink Presentation: Skilled in crafting visually appealing and delicious drinks, utilizing fresh ingredients and garnishes to enhance guest satisfaction.
  • Quick Service: Adept at managing drink orders efficiently in a dynamic event environment, maintaining a fast-paced yet precise service.

Manager/Secretary/Server

Gunters Family Kitchen
Mocksville , NC
10.2019 - Current

Successfully co-managed my family-owned restaurant business with five locations, overseeing daily operations and contributing to strategic growth. My role encompassed a range of responsibilities, including:

  • Operational Oversight: Directed day-to-day activities across multiple locations, ensuring consistent quality and service standards.
  • Team Leadership: Recruited, trained, and managed staff, fostering a collaborative and high-performance work environment.
  • Financial Management: Monitored budgets, analyzed financial reports, and implemented cost-control measures to enhance profitability.
  • Customer Experience: Developed and executed strategies to improve guest satisfaction and build customer loyalty.
  • Marketing and Promotion: Spearheaded marketing initiatives and promotions to increase brand visibility and drive foot traffic.
  • Inventory and Supply Chain: Managed inventory levels, negotiated with suppliers, and optimized supply chain processes to ensure efficient operations.
  • Problem Solving: Addressed operational challenges and resolved customer issues promptly to maintain a positive business reputation.

Event Ambassador/ Bartender/ Bay Host

Top Golf
Charlotte, NC
01.2021 - 10.2023

Event Ambassador

  • Customer Engagement
  • Event Coordination
  • Problem Solving
  • Sales and Promotion
  • Team Collaboration
  • Overall, I delivered exceptional events and experiences, contributing to the venue's reputation as a premier destination for entertainment and social gatherings.

Bartending/ Bay host

  • Proficient in crafting a wide range of cocktails and beverages with precision and creativity.
  • Skilled in engaging with guests, providing personalized recommendations, and ensuring a positive bar experience.
  • Capable of managing high-volume orders quickly while maintaining quality and accuracy.
  • Works well with colleagues to ensure seamless service and coordination.

Marketing Coordinator/ Model

Bird n' Co Boutique
Mocksville , NC
06.2019 - 08.2023
  • Developed and executed marketing strategies to attract and retain customers.
  • Leveraged various channels, such as social media, email campaigns, and influencer partnerships, to enhance the boutique's visibility and engagement.
  • Created compelling content that resonated with the target audience, including visually appealing promotional materials and engaging social media posts.
  • Organized and executed in-store events, promotions, and collaborations with local businesses, which helped to boost foot traffic and build a sense of community around the boutique.

Education

BBA - Communication Studies/ Criminal Justice

UNC Charlotte
Charlotte
05-2023

Skills

  • Adaptability
  • Sales Techniques
  • Cash Handling and POS Operation
  • Effective Communication
  • Time Management
  • Conflict Management
  • Technical Proficiency
  • Active Listening
  • Problem Solving

Timeline

Co-Owner

Double K's Kocktails
05.2024 - Current

Event Ambassador/ Bartender/ Bay Host

Top Golf
01.2021 - 10.2023

Manager/Secretary/Server

Gunters Family Kitchen
10.2019 - Current

Marketing Coordinator/ Model

Bird n' Co Boutique
06.2019 - 08.2023

BBA - Communication Studies/ Criminal Justice

UNC Charlotte
Kambria Parks