Dedicated customer service professional with strong communication skills. Experienced in front desk operations, appointment scheduling, and creating welcoming environments that enhance guest experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Everyday Fitness
Redding, California
12.2025 - Current
Answered phone calls, addressed inquiries, and scheduled appointments to ensure efficient operations.
Managed phone inquiries professionally and directed calls to appropriate staff to streamline communication.
Handled member feedback and resolved issues to improve overall customer satisfaction.
Trained new employees on proper front desk operations and customer service techniques.
Computed bills, collected payments and made change for guests.
Hostess
Cattlemens
Redding, California
03.2024 - Current
Greeted and seated guests promptly upon arrival.
Coordinated reservation system to streamline seating arrangements.
Fostered enjoyable atmosphere by engaging in friendly conversations with guests.
Facilitated meaningful conversations with customers to enrich their experience.