Kamecia James
Spring,TX
Summary
Goal-oriented supervisor with a strong focus on training and mentoring. Proven ability to enhance team performance and implement process improvements, driving efficiency and customer satisfaction.
Overview
17
17
years of professional experience
Work History
T2 Advance Supervisor
Marcus by Goldman Sachs
Richardson, TX
11.2023 - Current
- Oversaw daily operations ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and service quality.
- Streamlined workflows by implementing process improvements, increasing efficiency.
- Analyzed customer feedback to identify trends and drive service enhancements.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Paraprofessional
Mansfiled ISD
Mansfield, TX
08.2016 - 05.2021
- Assisted teachers in implementing individualized education plans for diverse student needs.
- Supported classroom management to enhance learning environments and student engagement.
- Collaborated with educational staff to develop instructional materials and resources.
- Facilitated communication between students, parents, and faculty to foster positive relationships.
Paraprofessional
Aldine ISD
Houston, TX
08.2009 - 05.2016
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Evaluated student progress and provided feedback to educators to inform instructional adjustments.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Education
No Degree - Education
Wiley College
MarshallSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Complex Problem-solving
Timeline
T2 Advance Supervisor
Marcus by Goldman Sachs
11.2023 - Current
Paraprofessional
Mansfiled ISD
08.2016 - 05.2021
Paraprofessional
Aldine ISD
08.2009 - 05.2016
No Degree - Education
Wiley College