Hunting
Kamee Van Dyke
Grants Pass,OR
Summary
As you can see, there is an eight year gap in my employment history. In 2016, I gave birth to a son with cerebral palsy who requires full-time care. I have since had two more children as well. I now have in-home support that will allow me to return to the workforce. In spite of the gap, I developed additional skills I can utilize in any position.
Overview
7
7
years of professional experience
Work History
Patient Service Representative
Asante Physician Partners
08.2013 - 09.2016
- Took 30-50 copayments and compiled daily financial records.
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Answered 10-30 incoming calls, scheduled 20-40 appointments and filed medical records daily.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Greeted and assisted patients with check-in procedures.
- Used EPIC to schedule appointments.
- Handled customer service inquiries in person, via telephone and through email.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Cashier
Rite Aid
08.2012 - 07.2013
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Clothing Sales Associate
Coldwater Creek
Medford, Oregon
01.2012 - 07.2012
Clothing Sales Associate
Rogue Valley Mall
Medford, Oregon
07.2011 - 10.2011
Medical Records Specialist
Oregon Surgical Specialists
Medford, Oregon
06.2009 - 07.2011
Education
High School Diploma -
North Medford High School
Medford, OR06.2011
Skills
- Customer Service
- Payment Collection
- Document filing
- Patient greeting
- Reception Management
- Appointment Scheduling
- Data entry proficiency
- HIPAA Compliance
- Sterilization procedures
- Patient confidentiality
- Patient Intake
- Medical terminology knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Work-life balancePaid time offWork from home optionInterests
Traditional Archery
Camping
Fishing
Activities with my family
Movies
Timeline
Patient Service Representative
Asante Physician Partners
08.2013 - 09.2016
Cashier
Rite Aid
08.2012 - 07.2013
Clothing Sales Associate
Coldwater Creek
01.2012 - 07.2012
Clothing Sales Associate
Rogue Valley Mall
07.2011 - 10.2011
Medical Records Specialist
Oregon Surgical Specialists
06.2009 - 07.2011
High School Diploma -
North Medford High School
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