Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Contract Coordinator
Science37
09.2023 - Current
Streamlined contract processes by implementing efficient tracking and filing systems, reducing document retrieval time.
Negotiated favorable terms with vendors and suppliers for cost savings and improved service quality.
Developed standardized contract templates for consistent documentation and reduced legal risks.
Managed a portfolio of contracts, ensuring timely renewals, extensions, or terminations as needed.
Collaborated with cross-functional teams to develop project-specific agreements that met business objectives while minimizing risk exposure.
Ensured compliance with regulatory requirements by maintaining accurate records and staying current on industry changes.
Clinical Study Manager
Care Access Research
10.2021 - 07.2023
Improved clinical trial efficiency by streamlining processes and implementing quality control measures.
Managed cross-functional teams to ensure timely completion of clinical studies, resulting in expedited drug approval processes.
Monitored study progress closely, identifying potential risks and proactively addressing issues to maintain project timelines.
Maintained open communication channels with all team members, fostering a positive work environment conducive to achieving shared goals.
Negotiated contracts with vendors and service providers, securing competitive pricing while maintaining high-quality standards for all aspects of the study.
Mentored junior team members in best practices for managing clinical trials effectively.
Ensured regulatory compliance by maintaining thorough documentation and adhering to industry standards throughout the study lifecycle.
Lead Clinical Research Coordinator
Vitalink Research
01.2021 - 10.2021
Enhanced patient enrollment by streamlining the recruitment process and strengthening relationships with referral sources.
Accelerated study completion by effectively managing clinical trial schedules and coordinating site visits.
Improved data quality by implementing rigorous data management procedures and conducting regular audits.
Maximized protocol compliance by providing comprehensive training to research staff and ensuring adherence to guidelines.
Reduced study deviations through meticulous documentation of informed consent processes, eligibility assessments, and visit details.
Lead Clinical Research Coordinator
ICON Clinical Research
09.2019 - 09.2021
Enhanced patient enrollment by streamlining the recruitment process and strengthening relationships with referral sources.
Accelerated study completion by effectively managing clinical trial schedules and coordinating site visits CRAs.
Maximized protocol compliance by providing comprehensive training to research staff and ensuring adherence to guidelines.
Increased patient safety with diligent monitoring, prompt adverse event reporting, and thorough follow-up investigations.
Collaborated with investigators for successful grant applications, securing funding for critical research studies.
Optimized resource allocation for efficient trial operations by closely tracking project milestones and adjusting staffing levels accordingly.
Boosted patient retention rates by fostering strong relationships with participants through clear communication and compassionate care delivery during study visits.
Mentored junior clinical research coordinators in best practices for trial management, fostering professional development and growth within the team.
Clinical Research Coordinator
Mountain View Clinical Research
09.2012 - 09.2019
Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
Streamlined data collection processes for increased efficiency and accuracy in study results.
Coordinated with cross-functional teams to ensure timely completion of clinical trial milestones.
Improved recruitment rates by developing and implementing effective patient outreach strategies.
Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
Patient Service Representative
Novant Health, Inc
04.2009 - 09.2012
Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
Streamlined appointment scheduling for increased patient convenience and reduced wait times.
Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Contributed to the resolution of billing disputes by working closely with insurance companies and patients to clarify charges and payment expectations.
Increased overall practice revenue by diligently collecting copayments and outstanding balances at the time of service.