
Dynamic Customer Service Representative with a proven track record at UPS, excelling in resolving customer complaints and enhancing satisfaction. Skilled in active listening and critical thinking, I efficiently processed orders while utilizing CRM software for accurate data entry, ensuring seamless customer interactions and fostering loyalty.
Computer proficiency
Microsoft Excel
Microsoft outlook
Follow-up skills
Product knowledge
Paperwork processing
Team development
Microsoft Office Suite
Microsoft PowerPoint
Live chat support
Product and service solutions
Played Youth Organized Football
Played High School Football