Work Preference
Summary
Work History
Education
Skills
Accomplishments
Timeline
AccountManager
Open To Work

Kameron Ford

Laurelton,NY

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service RepresentativeGraphic Designer

Work Type

Full TimePart Time

Location Preference

On-SiteRemote
Location: Laurelton, NY, USQueens, NYManhattan, NY
Open to relocation: Yes

Salary Range

$45000/yr - $100000/yr

Important To Me

Career advancementPersonal development programsWork from home optionTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing

Summary

Dynamic Customer Service Representative with a proven track record at UPS, excelling in resolving customer complaints and enhancing satisfaction. Skilled in active listening and critical thinking, I efficiently processed orders while utilizing CRM software for accurate data entry, ensuring seamless customer interactions and fostering loyalty.

Work History

Customer Service Representative

United Parcel Service, UPS
09.2022 - 01.2023
  • Assisted customers with inquiries, providing accurate information and support.
  • Handled customer complaints, ensuring timely resolution and satisfaction.
  • Utilized CRM software to document interactions and track customer issues.
  • Processed orders efficiently, maintaining attention to detail in transactions.

Education

Associate of Arts - Graphic Arts

Queens Borough Community Colege
Queens, NY
09.2022 - 05.2024

High School Diploma -

St. Francis Preparatory High School
East Meadow, NY
09-2020

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Computer proficiency

Microsoft Excel

Microsoft outlook

Follow-up skills

Product knowledge

Paperwork processing

Team development

Microsoft Office Suite

Microsoft PowerPoint

Live chat support

Product and service solutions

Accomplishments

Played Youth Organized Football

Played High School Football

Timeline

Customer Service Representative

United Parcel Service, UPS
09.2022 - 01.2023

Associate of Arts - Graphic Arts

Queens Borough Community Colege
09.2022 - 05.2024

High School Diploma -

St. Francis Preparatory High School
Kameron Ford