Kameron Lario
Choctaw
Summary
Dynamic Account Manager with a proven track record at United Protective Services, excelling in client relationship management and team leadership. Enhanced client satisfaction through tailored solutions and strategic project management. Skilled in troubleshooting and fostering team development, driving operational efficiency and long-term client retention.
Overview
16
16
years of professional experience
Work History
Account Manager/Client Service Manager
United Protective Services
Oklahoma City
02.2022 - Current
- Managed client accounts and cultivated long-term relationships, resulting in increased client satisfaction and retention.
- Led project management initiatives, coordinating with cross-functional teams to ensure timely and successful project delivery.
- Supervised and trained junior staff, enhancing team performance and service quality.
- Developed and implemented budgeting strategies to optimize resource allocation and reduce costs.
- Utilized advanced computer networking skills to address technical issues, improving operational efficiency.
Account Manager
Allied Universal
Dallas
09.2020 - 02.2022
- Managed client accounts, ensuring high satisfaction and retention rates.
- Developed tailored solutions to meet client needs, enhancing service delivery.
- Collaborated with cross-functional teams to streamline operations and improve efficiency.
- Analyzed market trends to identify new business opportunities and drive growth.
- Trained and mentored junior staff, fostering a culture of continuous improvement.
Technician/Sales advisor
Meineke Car Care
Yukon
09.2020 - 06.2021
- Delivered exceptional customer service in automotive repair and sales.
- Supervised team members to enhance productivity and efficiency.
- Managed inventory and ensured optimal stock levels for automotive parts.
- Assisted with project management to implement service improvements.
- Utilized strong organizational skills to streamline operations and enhance service delivery.
Corrections Officer II
DOC LARC
Lexington
02.2019 - 09.2020
- Enforced regulations and ensured safety within correctional facilities.
- Supervised inmate activities and behavior, maintaining order and discipline.
- Conducted regular security checks and inspections of facilities to prevent contraband.
- Collaborated with law enforcement and other agencies to enhance security measures.
Automotive Technician
Hudiburg/Orr Nissan
Oklahoma City
08.2018 - 02.2019
- Diagnosed and repaired automotive issues, ensuring high-quality service and customer satisfaction.
- Managed Inventory and parts ordering to optimize workflow and reduce downtime.
- Supervised junior technicians, providing mentorship and training to enhance team performance.
- Developed and maintained relationships with clients, Improving repeat business and customer loyalty.
- Implemented safety protocols within the workshop to ensure a safe working environment.
Technician
Hibdon Tires Plus
Edmond
04.2016 - 08.2018
- Delivered exceptional customer service, addressing inquiries and resolving issues to enhance client satisfaction.
- Executed automotive repairs, specializing in brake and suspension systems, ensuring safety and performance.
- Managed inventory and supplies efficiently, optimizing workflow and reducing downtime.
- Trained and supervised junior technicians, fostering skill development and teamwork.
- Collaborated with sales teams to drive revenue, leveraging automotive expertise to recommend solutions.
Technician
Bob Howard Toyota
Edmond
01.2015 - 04.2016
- Conducted automotive repairs and maintenance, specializing in suspension and brake systems.
- Managed customer service interactions, ensuring satisfaction and addressing concerns effectively.
- Oversaw inventory management, optimizing parts availability and reducing wait times.
- Trained and supervised junior technicians, fostering a collaborative work environment.
- Implemented project management practices to enhance workflow and efficiency in the service department.
Team Leader
US Army
Fort Bliss
01.2010 - 08.2014
- Managed team operations and ensured mission objectives were met efficiently.
- Developed leadership skills through supervising diverse teams in high-pressure environments.
- Facilitated training programs to enhance team performance and operational readiness.
- Maintained equipment and conducted inspections to ensure reliability and safety.
- Cultivated strong relationships with peers and superiors, contributing to a cohesive work environment.
Education
Electrical - Housing Electrical
Guthrie Job Corps
Guthrie, OK05-2010
High School Diploma -
Choctaw High School
Choctaw, OK05-2008
Skills
- Client relationship management
- Customer service excellence
- Team leadership
- Client development
- National account management
- Schedule management
- Team Training
- Automotive repair
- Automotive Service Adviser
- First Aid/CPR
- Troubleshooting
Timeline
Account Manager/Client Service Manager
United Protective Services
02.2022 - Current
Account Manager
Allied Universal
09.2020 - 02.2022
Technician/Sales advisor
Meineke Car Care
09.2020 - 06.2021
Corrections Officer II
DOC LARC
02.2019 - 09.2020
Automotive Technician
Hudiburg/Orr Nissan
08.2018 - 02.2019
Technician
Hibdon Tires Plus
04.2016 - 08.2018
Technician
Bob Howard Toyota
01.2015 - 04.2016
Team Leader
US Army
01.2010 - 08.2014
Electrical - Housing Electrical
Guthrie Job Corps
High School Diploma -
Choctaw High School