Motivated customer service and sales professional that has excelled in various roles with sole responsibilities. Adept at multitasking, working efficiently unsupervised, building customer relations, and time management.
Overview
3
3
years of professional experience
Work History
Point Of Sale Lead
Giant Eagle, Inc.
Bedford, PA
01.2023 - 05.2024
Executed the breakdown, organization, and execution of store signage and sale tags every week.
Assisted customers regarding store policies, products, services, and prices.
Collaborated with other departments to resolve conflicts between different points-of-sale systems.
Resolved pricing issues with customers at checkout and fixed any discrepancies in the store system.
Assisted with stocking shelves and inventory.
Managed markdowns as necessary for grocery, dairy and frozen departments.
Floral Lead
Giant Eagle, Inc.
Bedford, PA
02.2023 - 01.2024
Drove sales by sharing product knowledge and capitalizing on customer relations.
Advised customers on color combinations, flower types, and other design elements for their order.
Maintained inventory of fresh flowers, plants, vases, containers, ribbons, and other supplies.
Assembled, styled, and merchandised various displays for seasonal product.
Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
Backup Receiver
Giant Eagle, Inc.
Bedford, PA
08.2023 - 05.2024
Maintained warehouse organization for efficient product retrieval.
Fixed price differences between store and vendor cost.
Inspected incoming shipments for damage or discrepancies.
Resolved financial discrepancies with vendors.
Managed invoices through NEX, DEX, and DSD systems.
Cashier
Giant Eagle, Inc.
Bedford, PA
07.2021 - 01.2023
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Conducted price checks for special orders or discounts as requested by customers.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Performed cash office duties (creating customer accounts, counting cash drawers)
Stocker
Giant Eagle, Inc.
Bedford, PA
07.2021 - 05.2024
Received, verified, and broke down truck deliveries.
Stocked product in grocery, dairy, frozen, and health departments.
Assisted customers with needs and services related to shelf products.
Education
High School Diploma -
Bedford High School
Bedford, PA
05-2022
Skills
Returns and exchanges
Multitasking
Organization
Customer Service
Price Management
Inventory Control
Goal Setting
Merchandising
Accomplishments
Boosted Floral sales by up to 200% compared to the previous year in my time as the Floral Lead
Passed all pricing audits with full points in my time as the Point of Sale Lead