Dependable person successful at providing fast, high-quality customer service to guests in any setting. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, and management.
Overview
4
4
years of professional experience
Work History
Server
Woodys Crab House
12.2023 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bussed and reset tables to keep dining room and work areas clean.
Lead Roofer
ItzFitz Home Improvement
05.2020 - 07.2023
Enhanced team efficiency through effective task delegation and time management strategies.
Improved roofing quality by implementing proper installation techniques and materials.
Mentored junior roofers in industry best practices, contributing to a skilled workforce within the company.
Inspected roofs and identified deficiencies for repair cost estimation.
Coordinated and communicated with other craft employees to maximize project efficiency.