ESSENCE SIMMONS

Pearlz Oyster Bar

04.2022 - 08.2024

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.