Kami Patterson
Maurepas,LA
Summary
Results driven Inside Sales Executive with 12+ years in healthcare technology/clinical software experience. Collaborative leader with dedication to building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Highly effective at developing, executing, and directing key improvements to exceed sales quotas, increase lead generation, and revenue growth. Successful at creating results-driven inside sales teams through dedicated mentoring, valid feedback, and initiating a positive environment where employees thrive and succeed. A quick learner and excellent communicator with an ability to perform well in a multitasking environment.
Overview
13
13
years of professional experience
Work History
Associate Director, Inside Sales
THREAD
01.2021 - Current
- Technology adoption: Introduce technology and automation to Sales Process to drive efficiency and results
- Sales Operations: Implementing strategy and tracking performance
- Sales enablement: Onboarding and training in processes and best practices (market research, identifying sales lead prospects and relationship development). Tracking impact on performance
- Market Development: Implemented sales process to manage and track MQL lead hand-off to BD
- Lead Generation: Tripled quarterly sales qualified leads (SQLs) for decentralized offerings
- Sales Management: Manage global Inside Sales team, exceeding targets for 6 consecutive quarters
- Pipeline Generation: Added millions to sales pipeline, driving closed won business
- Directed and lead sales and marketing teams to support strategic initiatives.
- Adhere to company initiatives and achieved established goals.
- Maintain communication with account executives to facilitate development of sales opportunities.
Sales Development Manager
Signant Health
05.2017 - 01.2021
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and email cadences
- Maintained detailed account records and contact logs to facilitate sales process.
- Supported sales team members to drive growth and development.
- Assessed sales statistics to improve strategy and meet quotas.
- Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
- Exceeded sales goals by 300% using consultative and value-driven approach.
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Maintain and expand database of prospects within assigned territory
- Demonstrated exceptional consultative selling skills from initial rapport to needs assessment.
Manager, Inside Sales
Elite Medical Scribes, MN
08.2015 - 12.2016
- Source new sales opportunities through outbound cold calls and emails
- Supported sales team members to drive growth and development.
- Implemented CRM strategy to automate leads management.
- Established sales goals and strategies that contributed to increased growth in sales and profitability.
- Assessed sales statistics to improve strategy and meet quotas.
- Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
- Maintained professional network of potential clients and business opportunities.
- Tracked monthly sales to generate reports for business development planning.
Account Manager
Patient Precision
01.2011 - 02.2015
- Manage sales cycle of accounts from start to finish
- Identify key contacts and host effective online demos showcasing technology
- Build relationship with sponsors and promote “one team” culture
- Assist in the co-ordination of implementation of software system that enhances the identification of patients for clinical trial participation
Education
Biological Sciences
Louisiana State University
Baton Rouge, LASkills
- Process Improvement
- Performance Tracking and Evaluation
- Managing Operations and Efficiency
- Team building, training, and leadership
- Data-Driven Decision-Making
- Lead qualification and generation
- Sales Strategies and Planning
- Cross-Functional Team Leadership
- Reporting Management
- Employee Coaching and Motivation
- Multidisciplinary Team Leadership
- Proficient in Salesforce, HubSpot, ZoomInfo, GlobalData, and Zymewire
Timeline
Associate Director, Inside Sales
THREAD
01.2021 - Current
Sales Development Manager
Signant Health
05.2017 - 01.2021
Manager, Inside Sales
Elite Medical Scribes, MN
08.2015 - 12.2016
Account Manager
Patient Precision
01.2011 - 02.2015
Biological Sciences
Louisiana State University
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