Kamila Herrera
Orlando
Summary
Dynamic and results-oriented professional with a proven track record at Andretti Indoor Karting & Games, showcasing strong leadership qualities and excellent communication skills. Excelled in enhancing operational efficiency and safety, significantly contributing to the success of racing events. Demonstrates exceptional multitasking abilities and a positive attitude, ensuring high levels of customer satisfaction and team collaboration.
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
4
4
years of professional experience
Work History
Track Marshal
Andretti Indoor Karting & Games
01.2024 - Current
- Contributed to the successful execution of numerous racing events by consistently demonstrating dedication, reliability, and teamwork as a Track Marshal.
- Aided in preserving the integrity of each race event through meticulous record-keeping practices related to incident reports or rule violations.
- Contributed to a positive racing atmosphere by fostering friendly interactions with drivers, teams, and spectators alike.
- Supported seamless coordination between various event stakeholders such as emergency services, medical personnel, and race organizers.
- Increased operational efficiency through ongoing collaboration with team members for streamlined decision-making processes during races.
- Collaborated with other marshals to ensure efficient communication and quick response to incidents on the racetrack.
- Minimized accidents and injuries through diligent monitoring of track conditions and timely intervention during race events.
- Promoted an inclusive atmosphere among racers, teams, volunteers, staff members while maintaining professionalism at all times.
Team Member
Dezerland Park
06.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.
- Ensured high cleanliness standards by maintaining the attractions area, resulting in improved guest satisfaction.
Restaurant Hostess
Agave Azul Orlando
09.2021 - 10.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Hostess
Azteca D Oro
06.2021 - 09.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Associate of Arts - Psychology
Valencia College
Orlando, FL12-2025
High School Diploma -
Doctor Phillips High School
6500 Turkey Lake Rd, Orlando, FL 3281905-2022
Skills
- Leadership qualities
- Positive attitude
- Strong work ethic
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Safety monitoring
- Public speaking
- Sales promotions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Track Marshal
Andretti Indoor Karting & Games
01.2024 - Current
Team Member
Dezerland Park
06.2022 - 12.2022
Restaurant Hostess
Agave Azul Orlando
09.2021 - 10.2021
Hostess
Azteca D Oro
06.2021 - 09.2021
Associate of Arts - Psychology
Valencia College
High School Diploma -
Doctor Phillips High School
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