Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie McDonough

San Antonio

Summary

I am proactive and goal-oriented professional with excellent time management and problem-solving skills. I'm known for reliability and adaptability, with swift capacity to learn and apply new skills. I'm committed to leveraging these qualities to drive team success and contribute to organizational growth. I'm hardworking and passionate for any job that seeks with professional standards.

Overview

4
4
years of professional experience

Work History

Track Marshal

Andretti Indoor Karting & Games
08.2023 - Current
  • Enhanced race day experience for spectators by assisting with crowd control measures, ensuring optimal visibility and safety for all attendees.
  • Ensured accurate race results by diligently tracking participant positions and reporting any discrepancies to officials promptly.
  • Enhanced overall track safety by conducting thorough pre-race inspections and identifying potential hazards.
  • Maintained a high level of situational awareness, anticipating potential issues before they escalated into more significant problems.
  • Built and established positive relationships with patrons, team members and supervisors.

Hospitality / Front of House Team Member

Chick-fil-A
12.2020 - 04.2023
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new team members on restaurant protocols and customer service best practices, enhancing overall team performance.
  • Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.

Education

High School Diploma -

Louis D. Brandeis High School
13001 Kyle Seale Pkwy, San Antonio, TX 78249
06.2020

Skills

  • Leadership Qualities
  • Positive Attitude
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Customer Service
  • Multitasking
  • Excellent Communication
  • Reliability
  • Organizational Skills
  • Employee Training
  • POS Systems
  • Adaptability and Flexibility

Languages

English
Full Professional

Timeline

Track Marshal

Andretti Indoor Karting & Games
08.2023 - Current

Hospitality / Front of House Team Member

Chick-fil-A
12.2020 - 04.2023

High School Diploma -

Louis D. Brandeis High School

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Stephanie McDonough