Kamila Navas Peralta
Lawrenceville,GA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Guest Experience Specialist
Gas South
2023.05 - Current
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Processed guest check-ins and check-outs following procedures for fast turnover.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Guest Experience Specialist
Huey Magoos Chicken
2023.01 - 2023.05
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Processed guest check-ins and check-outs following procedures for fast turnover.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Education
High School Diploma -
Dacula High School
Dacula, GA05.2023
Skills
- POS Transactions
- Station Preparation
- Emergency Response
- Maintaining Clean Work Areas
Accomplishments
Graduated High School with honors.
Certification
CPR certification
Languages
Spanish
Professional Working
Timeline
Guest Experience Specialist
Gas South
2023.05 - Current
Guest Experience Specialist
Huey Magoos Chicken
2023.01 - 2023.05
High School Diploma -
Dacula High School
CPR certification
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