Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Kamila Navas Peralta

Lawrenceville,GA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Guest Experience Specialist

Gas South
05.2023 - Current
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Processed guest check-ins and check-outs following procedures for fast turnover.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.

Guest Experience Specialist

Huey Magoos Chicken
01.2023 - 05.2023
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Processed guest check-ins and check-outs following procedures for fast turnover.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.

Education

High School Diploma -

Dacula High School
Dacula, GA
05.2023

Skills

  • POS Transactions
  • Station Preparation
  • Emergency Response
  • Maintaining Clean Work Areas

Accomplishments

Graduated High School with honors.

Certification

CPR certification

Languages

Spanish
Professional Working

Timeline

Guest Experience Specialist

Gas South
05.2023 - Current

Guest Experience Specialist

Huey Magoos Chicken
01.2023 - 05.2023

High School Diploma -

Dacula High School

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Kamila Navas Peralta