Knowledgeable Office Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager | Insurance Coordinator | Clinical
Tooth Sense Family Dental
03.2021 - Current
Played a key role in building the initial team and shaping company culture, contributing to long-term growth and stability.
Oversee daily operations and assign responsibilities to front desk and clinical staff to ensure smooth workflow and efficient task completion.
Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
Schedule and participate in staff meetings, actively contributing to discussions and decision-making processes.
Train and onboard new employees, ensuring a smooth transition into office procedures and team dynamics.
Generate and analyze insurance, production, statement, and billing reports to ensure accuracy, efficiency, and compliance.
Managed clinical inventory, preventing supply shortages and maintaining consistent access to essential materials.
Assisted the doctor during procedures by preparing instruments, managing patient comfort, and ensuring a sterile environment to support efficient and safe treatment.
Education
Bachelor's - Business Management
Rasmussen University
Romeoville, IL
09-2026
Skills
HIPAA Compliance
Team Leadership & Training
Communication
Microsoft Word / Excel
Client Relations
Adaptability and Problem Solving
Decision-making
Critical thinking
Time Management
Strategic Planning & Process Improvement
Certification
Human Resource Management Certificate
John Paul II Polish School (Lemont, IL) - Supported administrative staff by evaluating student performance, preparing educational materials, and reinforcing classroom expectations to promote a positive learning environment.
Kolo Szaflary (#24) – Nonprofit organization supporting fundraising efforts for community development and cultural preservation in Szaflary, Poland