Kamilah Cuesta-mcguire
Las Vegas,NV
Summary
Experienced server manager skilled in training and mentoring staff to uphold service excellence. Strong focus on cash handling, cleanliness, and guest satisfaction. Committed to enhancing dining experiences through effective team collaboration and operational efficiency.
Dedicated server with a proven track record in exceptional customer service and guest engagement. Adept at cash handling and maintaining cleanliness standards, ensuring a welcoming atmosphere for all patrons.
Results-driven professional with extensive experience in high-volume dining environments. Known for exceptional customer service and efficient cash handling, alongside a strong commitment to cleanliness and safe food handling practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server /Bartender
The Edge Of Town
Las Vegas, NV
02.2025 - 06.2026
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Managed table assignments efficiently, optimizing seating arrangements to maximize restaurant capacity.
- Trained and mentored new staff on service standards and operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery and quality control.
- Handled cash transactions accurately, maintaining balance at end of shifts.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Implemented suggestions for menu improvements based on guest feedback and trends.
- Monitored dining area cleanliness and organization, promoting a welcoming atmosphere for patrons.
- Cultivated warm relationships with regular customers.
Server
Hwaro Korean BBQ Restaurant
Las Vegas, NV
05.2024 - 01.2025
- Delivered exceptional customer service in high-pressure dining environment.
- Managed order accuracy and timely delivery of dishes to enhance guest satisfaction.
- Trained new staff on restaurant procedures and menu offerings to ensure consistency.
- Collaborated with kitchen staff to streamline food preparation and expedite service times.
- Assisted in inventory management by tracking supplies and minimizing waste effectively.
- Resolved customer complaints promptly, fostering a welcoming atmosphere for all guests.
- Implemented suggestions for menu improvements based on guest feedback and trends observed.
- Maintained cleanliness and organization of dining area to promote positive guest experiences.
Server Manager
Rumi Room
Las Vegas, NV
04.2023 - 05.2024
- Oversaw daily operations, ensuring exceptional service quality and guest satisfaction.
- Trained and mentored staff on service protocols and customer engagement strategies.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed and maintained schedules, optimizing labor costs while meeting operational needs.
- Analyzed customer feedback to identify trends, implementing changes to improve dining experience.
- Trained servers on order management, food service quality and how to build rapport with guests.
Line Cook
Shaking Crab
Las Vegas, NV
03.2021 - 12.2023
- Prepared ingredients by chopping, marinating, and seasoning to ensure quality and freshness.
- Operated kitchen equipment including grills, fryers, and steamers efficiently during high-volume service.
- Maintained cleanliness and organization of workstations in compliance with health and safety regulations.
- Collaborated with team members to coordinate food prep and streamline service flow during peak hours.
- Assisted in training new staff on kitchen procedures and safe food handling practices for optimal performance.
- Implemented menu changes by testing recipes and providing feedback to enhance overall guest satisfaction.
- Monitored inventory levels, restocked supplies, and minimized waste through efficient resource management.
Education
High School Diploma -
Liberty High School
Las Vegas, NVSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Point of sale operation
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Certification
- Licensed [Job Title] - [Timeframe]
Languages
English
Timeline
Server /Bartender
The Edge Of Town
02.2025 - 06.2026
Server
Hwaro Korean BBQ Restaurant
05.2024 - 01.2025
Server Manager
Rumi Room
04.2023 - 05.2024
Line Cook
Shaking Crab
03.2021 - 12.2023
High School Diploma -
Liberty High School