CDK Drive
Hi, I’m
Kamilah Hunter
Customer Service Rep
Covington,TN
Summary
Highly skilled Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
years of professional experience
4
years of post-secondary education
Work History
American Car CenterMemphis, Tn
Customer Service Liaison
10.2018 - 02.2023
Job overview
- Responded to inquiries by phone, email and walk-up requests.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving issues.
- Provided primary customer support to internal and external customers.
Stellar Home Health CareMemphis, TN
Patient Care Assistant
02.2016 - 09.2018
Job overview
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Logged and filed classified documents.
French Rivera SpaMemphis , TN
Data Entry Assistant
01.2012 - 07.2015
Job overview
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Verified accuracy of data entered into system to produce error-free reports.
- Created and maintained data entry logs to track data entry activities.
- Coded and processed applications into required electronic formats.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Education
Dr. Benjamin L. Hooks Job Corps CenterMemphis, TN
Accredited Certified from Medical Office
10.1999 - 03.2000
Northside High SchoolMemphis, TN
High School Diploma from General Studies
08.1995 - 05.1998
Remington College Memphis, TN
Accredited Certified from Medical Assisting
12.2005 - 06.2006
University Overview
- Completed professional development in Medical Assistance
Skills
Administrative support
Complaint resolution
Account management
Software
VinSolutions Connect CRM
Microsoft365
CRM
Timeline
Customer Service Liaison
American Car Center
10.2018 - 02.2023
Patient Care Assistant
Stellar Home Health Care
02.2016 - 09.2018
Data Entry Assistant
French Rivera Spa
01.2012 - 07.2015
Remington College
Accredited Certified from Medical Assisting
12.2005 - 06.2006
Dr. Benjamin L. Hooks Job Corps Center
Accredited Certified from Medical Office
10.1999 - 03.2000
Northside High School
High School Diploma from General Studies
08.1995 - 05.1998