Kamilah Robinson
South Bend,IN
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Pre Cert Specialist
Campbell Clinic Orthopedics
07.2023 - 02.2024
- Followed all company policies and procedures to deliver quality work.
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Observed packing operations to verify conformance to specifications.
- Called patients once insurance was verified to determine cost.
QBHP
Arisa Healthcare
03.2023 - 07.2023
As a QBHP i followed up on the patients health plan that the consoler put together and made sure they followed the guidelines of the the plan.
Mental Health Technician
St. Bernard’s Medical Center
07.2019 - 08.2022
- I drew blood, EKG’s, transport patients to their right destinations, took vitals and help assist the nurses in different tasks.
- Sat with Mental health patients so they wouldn't harm themselves.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Correctional Officer
McPherson Correctional Unit
08.2014 - 06.2018
- As a corporal I made sure the inmates did their job duties and kept the other inmates safe.
Education
Healthcare Administration degree -
University Of Phoenix
Phoenix, AZHigh School Diploma - undefined
Nettleton High School
Jonesboro, AR05.2010
Skills
- Positive Attitude
- Teamwork
- Communication
- Thinking Skills
- Computer proficiency
- Organizational know-how
- People Skills
- Quality Assessment
- Time management abilities
- Problem-Solving
- Organizational Skills
- Multitasking Abilities
References
- Dominique Houston, 8+ years, (870)-201-0169
- Aleesha MCcusiton, 6+ years, (870)-316-9799
- Tangelia Ross, 2+ years, (662)-347-8571
Roles And Responsibilities
Some of my key responsibilities were to make sure that my patients were well taking care of. At St. Bernard’s I drew blood, EKG’s, transport patients to their right destinations, took vitals and help the nurses with what they needed. As a QBHP I make sure that my clients are following up with their goals on their treatment plans from their therapist. As a corporal I made sure the inmates did their job duties and kept the other inmates safe.
Timeline
Pre Cert Specialist
Campbell Clinic Orthopedics
07.2023 - 02.2024
QBHP
Arisa Healthcare
03.2023 - 07.2023
Mental Health Technician
St. Bernard’s Medical Center
07.2019 - 08.2022
Correctional Officer
McPherson Correctional Unit
08.2014 - 06.2018
Healthcare Administration degree -
University Of Phoenix
High School Diploma - undefined
Nettleton High School
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