Kamille Randolph
Chicago,IL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bring a positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Chicago, IL
01.2025 - Current
- Monitored premises to ensure safety and security protocols were followed.
- Conducted regular patrols to deter potential security breaches and hazards.
- Responded promptly to incidents, providing assistance and reporting details accurately.
- Assisted in maintaining access control, verifying identification of personnel and visitors.
- Documented daily activities and unusual occurrences in detailed reports.
- Assisted in maintaining access control and verifying personnel and visitor identification.sitor identification.dentification.ately.
Residential Security Officer
Titan Security
Chicago, IL
06.2023 - 01.2024
- Monitored residential premises to ensure safety and security of residents and property.
- Conducted regular patrols to identify potential hazards and prevent unauthorized access.
- Assisted in the implementation of security protocols and procedures for enhanced resident safety.
- Provided exceptional customer service, addressing resident inquiries and concerns effectively.
Site Manager
Hand -Cut Foods
Chicago, IL
08.2020 - 05.2023
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Managed scheduling and workflow for production teams, optimizing efficiency across departments.
- Implemented process improvements that reduced waste and increased productivity in food preparation.
- Trained and mentored staff on best practices for operational excellence and food safety protocols.
- Coordinated inventory management using ERP systems to maintain optimal stock levels and reduce shortages.
- Led cross-functional meetings to address operational challenges and develop strategic solutions.
- Enhanced communication between departments, fostering collaboration to achieve organizational goals.
Customer Success Manager
Hannah Brezel
Chicago, IL
05.2018 - 09.2020
- Led customer onboarding initiatives, enhancing user experience and retention rates.
- Developed training materials for customer success teams, improving knowledge sharing and efficiency.
- Analyzed customer feedback to identify trends, informing product development and service improvement strategies.
- Collaborated with cross-functional teams to address customer needs, ensuring timely resolution of issues.
- Mentored junior staff in best practices for customer relationship management and strategic communication.
Education
High School Diploma -
University of Chicago Charter School Woodlawn Campus
Chicago, IL06-2010
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- CCTV monitoring
- CCTV surveillance
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Staff management
Timeline
Security Officer
Allied Universal Security Services
01.2025 - Current
Residential Security Officer
Titan Security
06.2023 - 01.2024
Site Manager
Hand -Cut Foods
08.2020 - 05.2023
Customer Success Manager
Hannah Brezel
05.2018 - 09.2020
High School Diploma -
University of Chicago Charter School Woodlawn Campus