Kammeran Willoughby
Taylor,Michigan
Overview
2
2
years of professional experience
Work History
Person in Charge
Jimmy John's
09.2022 - 09.2023
- Monitored numerous employee activities and assigned tasks to cover demand
- Delivered high quality training for new team members
- Balanced numerous register drawers
- Resolved customer complaints by finding appropriate solutions, maintaining client satisfaction
- Trained new employees on company policies, procedures, and software systems
Cashier
Fresh Choice Fresh Food
06.2023 - 09.2023
- Bagged, boxed or wrapped products for customers
- Promoted loyalty programs and store cards
- Worked with supervisory team to meet customer needs
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Digital Personal Shopper
Walmart
09.2023 - 01.2025
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Coached and mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.
- Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.
Political Organizer
Second Street Associates
09.2024 - 11.2024
- Prepared weekly payroll for 100 employees and maintained all associated files.
- Developed and implemented strategic campaign plans to engage voters and increase voter turnout in targeted precincts
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with universities, professional organizations, and other talent sources to establish a pipeline of qualified candidates
Education
Bachelor of Arts (B.A.) -
University of Michigan- Dearborn
Dearborn, Michigan06.2029
Diploma -
Wayne Memorial High School
Wayne, Michigan06.2023
Skills
- Documentation And Reporting
- Decision-Making
- Customer Relations
- Planning and Organization
- Customer Service
- Time Management
- Adaptability
- Organizational Skills
- Tax and payroll
- Candidate screening
- Administrative skills
Timeline
Political Organizer
Second Street Associates
09.2024 - 11.2024
Digital Personal Shopper
Walmart
09.2023 - 01.2025
Cashier
Fresh Choice Fresh Food
06.2023 - 09.2023
Person in Charge
Jimmy John's
09.2022 - 09.2023
Diploma -
Wayne Memorial High School
Bachelor of Arts (B.A.) -
University of Michigan- Dearborn