Kammy Contreras
Temple
Summary
Dedicated and self-motivated professional with over 11 years of healthcare clerical experience and 5 years in medical education. Exceptional organizational skills and a positive, energetic approach ensure timely task completion with minimal supervision. Proficient in various office technologies and applications, including Microsoft Office Suite and educational platforms such as Blackboard and Canvas. Strong capabilities in project management and team leadership demonstrated through a proven track record of fostering collaboration and driving strategic initiatives that enhance operational efficiency and contribute to overall business success.
Overview
16
16
years of professional experience
Work History
Program Manager, Enrollment & Faculty Workload, Academic Affairs
Texas A&M University
04.2024 - Current
- Manage enrollment and registration readiness for 800+ medical students, ensuring compliance with academic and financial aid requirements.
- Manually register COM students each term and reconcile schedules in Compass to verify credit hours and eligibility.
- Oversee grade entry, monitor incomplete and grade changes for students, ensuring accuracy and compliance with accreditation standards.
- Monitor incomplete grades, LOA statuses, and attendance verification to support census reporting and student success.
- Lead graduation clearance processes for Fall, December, and May conferrals.
- Collaborate with Financial Aid, Registrar, Student Business Services, and Evaluation & Assessment to resolve enrollment and records issues.
- Support the development of academic calendars and long-term academic planning.
- Plan and manage biannual Academic Affairs conference for ~250 attendees.
- Contribute to faculty workload policy development; analyze data and present reports to the Academic Affairs Dean.
- Serve as departmental HR liaison, managing position descriptions, candidate screening, interviews, and onboarding.
- Teaching assistant for the Senior Associate Dean’s graduate course.
Program Management Associate
Baylor College of Medicine
08.2022 - 04.2024
- Collaborated with Associate Dean of Curriculum to drive strategic planning initiatives and enhance process improvement efforts.
- Assisted various departments on campus, including faculty affairs, student affairs, and simulation and evaluation assessment. Collaborated with teams to support project objectives and enhance communication. Provided support in coordinating interdepartmental initiatives and activities.
- Assisted in recruiting efforts for teaching positions within curriculum. Communicated with candidates regarding interview schedules. Collected necessary documentation from applicants.
- Managed and tracked FTE distribution to ensure adequate faculty resources for program effectiveness.
- Collects and manages the SACSCOC (Southern Association of College and Schools) form for the Baylor College of Medicine Temple campus and ensures proper submission to key stakeholders.
- Coordinated logistical arrangements and preparation activities to ensure successful SACSCOC regional campus site visit.
- Facilitated collaboration with campus deans to streamline administrative duties across Temple and Houston campuses.
- Engaged in remote teamwork with Houston curriculum team to develop and refine instructional materials.
- Coordinated development and execution of educational programs and activities to enhance student learning, encompassing preclinical courses, course threads, interprofessional education classes, and electives.
- Developed, reviewed, and updated operational policies and procedures to enhance efficiency.
- Assist with budget development and monitoring for both the Curriculum and Evaluation and Assessment teams.
- Oversaw comprehensive travel planning for 8 faculty members within Concur system, enhancing travel experience and compliance.
- Assisted with coordinator duties by setting up rooms for events. Provided updates and uploaded documents on Blackboard. Prepared and uploaded exams in ExamSoft and sent evaluations in Evalue.
- Supported project management initiatives to enhance operational efficiency across departments.
- Assisted in developing training materials for new staff onboarding processes.
- Answers and advises students.
- Supervise supporting staff.
Internal Medicine Program Administrator
Baylor Scott and White
10.2020 - 08.2022
- Work with the faculty schedule to build medical student lecture schedules.
- Create rotation schedules for 5 – 17 medical students.
- Collaborate with outside institutions, Temple Community Clinic and VA Hospital, discussing students’ plans and ensuring each student has submitted the required paperwork for credentialing and access purposes.
- Oversee internal medicine clerkship daily activities, lectures, testing, and student meetings, for 5 – 11 students during 8-week rotations.
- Constant and prompt communication with students, staff, and faculty daily via teams, phone calls, emails, and text.
- Monitor student and faculty evaluations for the clerkship.
- Assist the Internal Medicine Clerkship Director with grading.
- Work in a team setting virtually with other Internal Medicine coordinators across the system (Dallas, Houston, Round Rock).
- Oversee 20 Internal Medicine electives, correspond to students interested in the various electives, schedule students, send reporting instructions, and monitor end-of-course evaluations.
- Work with visiting students interested in attending Baylor Scott and White Internal Medicine Electives – communication, scheduling, and credentialing.
Talent Sourcer
McLane Company
05.2019 - 10.2020
- Research candidates using Indeed, Career Builder, and Facebook to look for potential candidates for the growing company.
- Research candidate's career history and resumes.
- Reach out to each lead via phone call, email, and text messages.
- Answer questions they may have regarding the position, direct them as to how to apply, and what the next steps involved in the process.
- Answer incoming calls from across the nation from candidates who have questions regarding positions and applications.
- Advise what steps are next in the recruitment and application process.
- Provide weekly Excel production reports.
- Self-motivated to ensure that weekly sourcing goals are met.
Human Resources Coordinator
Aramark
08.2017 - 05.2019
- Maintain and file employee files, including medical and confidential.
- Maintain Aramark I-9 records for current employees and enter I-9s for new hires.
- Track backgrounds, drug screens, and health assessments for potential candidates.
- Compile new hire’s files before orientation for all central Texas locations.
- Travel and conduct file audits throughout the Central Texas Locations.
- Teach the human resources portion of Aramark’s new hire orientation.
- Request Baylor Scott & White systems access for all Aramark new hires.
- Assist directors, managers, and front-line staff with general and HR-related questions via email, phone, and in-person.
- Assist with employee concerns and complaints.
- Assist employees and managers with payroll and banking questions.
- Enters time edits into Kronos application.
- Order supplies via Aramark application and Office Depot.
- Assist in various daily duties appointed by Human Resources Director and District Manager.
- Proficient in Excel, Microsoft Word, Outlook, and SmartSheet applications.
- Monitor and process terminations in Aramark and Baylor Scott & White systems.
Quality and Training Hospitality Supervisor
Baylor Scott & White/Aramark
01.2015 - 08.2017
- Quality Control: Ensure employee work standards are maintained through proper training. When needed, I will provide further training for the individual in question.
- Audit the cleanliness of the hospital, i.e., empty patient rooms, exam rooms, operating rooms, emergency rooms, restrooms, lobbies, and the kitchen.
- Teach employee classes that pertain to annual training competencies and teach new staff in their initial orientation.
- Create staff teaching aids in Microsoft PowerPoint.
- Create reports for system directors for president meetings and update them when needed.
- Assist with building/maintaining Microsoft Excel dashboards and graphs for the hospitality department.
- Assist with extra clerical duties within the department.
Customer Service Administrative Assistant
Baylor Scott & White
01.2010 - 08.2015
- Operate office equipment such as fax machines, copiers, and phone systems and use computers for spreadsheets, word processing, database management, and other applications.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Set up and maintain paper and electronic filing systems for records, correspondence, and other materials.
- Open, read, route, and distribute incoming mail or other materials.
- Arrange conferences, meetings, or travel reservations for the hospitality director.
- Manage, update, and routinely lead daily customer service huddle board meetings.
- Sit in for employee interviews when needed.
- Invoice monthly bills for the environmental services department.
Education
Doctorate - Higher Education Leadership
Tarleton State University
Stephenville, Texas, TX05-2027
Master’s - Higher Education Leadership
Texas A&M
Central, TX05-2023
BBA - Human Resources Management
Tarleton State University
Stephenville, TX12-2020
Associate Degree - General Studies
McLennan Community College
Waco, TXSkills
- Relationship building
- Office administration
- Motivational leadership
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Self motivation
- Data collection
- Adaptability
Timeline
Program Manager, Enrollment & Faculty Workload, Academic Affairs
Texas A&M University
04.2024 - Current
Program Management Associate
Baylor College of Medicine
08.2022 - 04.2024
Internal Medicine Program Administrator
Baylor Scott and White
10.2020 - 08.2022
Talent Sourcer
McLane Company
05.2019 - 10.2020
Human Resources Coordinator
Aramark
08.2017 - 05.2019
Quality and Training Hospitality Supervisor
Baylor Scott & White/Aramark
01.2015 - 08.2017
Customer Service Administrative Assistant
Baylor Scott & White
01.2010 - 08.2015
BBA - Human Resources Management
Tarleton State University
Associate Degree - General Studies
McLennan Community College
Doctorate - Higher Education Leadership
Tarleton State University
Master’s - Higher Education Leadership
Texas A&M