Kia Nero
Houston,TX
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Willing to create change in any environment to accomplish the success of the company's benefit.
Overview
10
10
years of professional experience
Work History
Mail Handler
USPS
11.2020 - Current
- Handle incoming and outgoing mail parcels with world mail
- Loading and unloading trucks to ensure a timely delivery for transporting mail
- Work with others to meet daily quotas in the warehouse
- Maintain time and workflow during peak season
- Operate in other departments when needed
- Utilize physical strength to exceed mail flow
- Handled hazmat when mixed with incorrect mail pieces
- Nesting to keep count of every bag leaving the line to outgoing trucks
Rural Mail Carrier Associate
USPS
04.2019 - 10.2020
- Promptly delivered mail and parcels to various destinations in a timely manner
- Assisted fellow carriers when needed to help complete any route
- Skillfully navigated maps and GPS systems to deliver on multiple routes
- Met deadlines within the office, and made truck time within returning
- Communicated with customers over any questions, mishaps, or mail change
- Took signature compliance with any package or letter verification
- Handled money transactions within the customer and the office
Inventory Control
CVS Distribution Center
05.2018 - 03.2019
- Enhanced inventory by implementing efficient tracking and organization
- Worked in different temperatures to assure correct count
- Assisted in finances to assure correct orders to other companies
- Trained other employees to assist the department
- Completed daily cycle counts within the entire warehouse
- Data entry for medicine, supplies, and many other items within the job
- Stocked needed items in areas were needed
Cashier/Customer Service Representative
The Home Depot
09.2016 - 04.2018
- Trained new employees within the department of choice
- Worked customer service and handled the contractors desk
- Flexible with work in different departments
- Greeted customers while entering the store and answered questions to help guide throughout the shopping process
- Operated with cash, checks, credit cards, and any other way of transaction
Sales Associate
Old Navy
07.2015 - 08.2015
- Unloaded incoming trucks with merchandise
- Handled certain areas of the workroom floor to assist customers
- Create a safe environment for the customers to engage in fashion ideas
- Set up every station new and or rearrange areas for the next sale or showroom floor advertisement
Cashier/Customer Service Representative
The Home Depot
05.2015 - 08.2015
- Assisted customers to the best ability
- Handled cash, checks, and much more for contractors and customers
- Reduced the checkout process, and efficient with customers due to any circumstance
- Reached goals of any promotion and achieved incentive programs
Waitress
Cotton Patch
04.2014 - 08.2015
- Customer satisfaction by providing attentive service and partaking in customers needs.
- Took time to listen to the customer for proper and correct order intake
- Maintained a clean and organized dining area
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Handled any To-Go orders for customers on the move
Education
No Degree - Criminal Justice
Sam Houston State University
Huntsville, TXHigh School Diploma -
Everman High School
Everman, TX06.2015
Skills
- Mail Handling
- Shipment Preparation
- Distribution Services
- Mail Delivery
- Work Safety
- Route Management
- Training
- Adapt to any change
Timeline
Mail Handler
USPS
11.2020 - Current
Rural Mail Carrier Associate
USPS
04.2019 - 10.2020
Inventory Control
CVS Distribution Center
05.2018 - 03.2019
Cashier/Customer Service Representative
The Home Depot
09.2016 - 04.2018
Sales Associate
Old Navy
07.2015 - 08.2015
Cashier/Customer Service Representative
The Home Depot
05.2015 - 08.2015
Waitress
Cotton Patch
04.2014 - 08.2015
No Degree - Criminal Justice
Sam Houston State University
High School Diploma -
Everman High School
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