Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Projects
Timeline
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Kamori Henry

Palestine,TX

Summary

Results-driven professional with a strong ability to adapt to new challenges, showcasing exceptional problem-solving skills. Proven track record of building effective relationships with clients and colleagues, contributing to team success. Possesses advanced data entry capabilities and exemplary time management skills, aimed at driving positive outcomes in dynamic environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Advanced rehabilitation and Healthcare of Athens
Athens , TX
10.2024 - Current
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Observed patients for any changes in their physical or mental condition.
  • Observed and reported unusual symptoms and changes to charge nurse.

Certified Nursing Assistant

Shiftkey
Irving, TX
11.2020 - Current
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Prepared patient chart for admission and compiled appropriate paperwork.

Certified Nursing Assistant

Cartmell Home for Aged
Palestine , TX
11.2015 - 10.2020
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Reported changes in patient condition to registered nurse or physician.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Customer Service Advocate II

Speedy Cash Loans
Austin , TX
03.2013 - 10.2015
  • Documented customer correspondence in CRM to track requests, problems, and solutions.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Consulted with customers to resolve service and billing issues.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Updated databases with new and modified customer data.
  • Responded promptly to customer inquiries in person, by telephone or electronically.

Education

Some College (No Degree) - Business Administration And HR Management

Southern New Hampshire University
Hooksett, NH
07-2026

Skills

  • Employee training
  • Customer service
  • Data entry
  • Time management
  • Effective communication
  • Problem solving

Certification

  • 2025 HRM Certification
  • 2016/2025 Certified Nursing Aide Certification

Accomplishments

Deans list, fall 2023-Spring 2025

  • Award for achieving a 3.5 GPA or higher

Production Award

  • Having the highest loan volume in the team

Projects

Market Analysis & Segmentation 

  • Environmental scanning, research, Value proposition development, and competitive advantage

Case Study analysis Lucy V. Zehmer  

  • Understanding Contractual intent

Ethical & legal considerations

  • Privacy breach, requiring an analysis of the situation & a potential solution

Timeline

Certified Nursing Assistant

Advanced rehabilitation and Healthcare of Athens
10.2024 - Current

Certified Nursing Assistant

Shiftkey
11.2020 - Current

Certified Nursing Assistant

Cartmell Home for Aged
11.2015 - 10.2020

Customer Service Advocate II

Speedy Cash Loans
03.2013 - 10.2015

Some College (No Degree) - Business Administration And HR Management

Southern New Hampshire University
Kamori Henry