Dedicated and dependable leader with a diverse background in management, law, customer service, data entry, and billing. Thrives on interacting with individuals from various cultures and backgrounds. Enthusiastic and Committed to achieving outstanding outcomes through effective time management, communication, and teamwork skills.
Managed electronic medical records ensuring compliance with legal and regulatory requirements.
Streamlined data entry processes to enhance accuracy and efficiency of patient information retrieval.
Coordinated file audits to maintain up-to-date documentation and resolve discrepancies promptly.
Developed training materials for new staff on medical records management protocols and systems.
Developed educational materials for staff on proper medical record documentation, enhancing overall accuracy and quality of patient records.
Established strong relationships with insurance companies and other external partners involved in processing claims or accessing patient information.
Maintained relationships with medical providers, suppliers, and reporters.
Maintained compliance with HIPAA regulations through thorough staff training and continuous monitoring of security protocols surrounding patient data management.
Medical Records Specialist /Legal Administrative Assistant
THE LAW OFFICES OF KANNER & PINTALUGA
06.2021 - 08.2024
Coordinated communication with staff, patients, and insurance companies through email and telephone to ensure clarity and efficiency.
Managed responses to subpoenas and legal requests for medical records, safeguarding patient privacy rights.
Established strong relationships with insurance companies and other external partners involved in processing claims or accessing patient information.
Correctly coded and billed medical claims for various hospital and nursing facilities.
Cultivated relationships with insurance companies and external partners to streamline claims processing and access to patient information.
Contributed to strategic planning efforts within the organization, offering insight into best practices for the management of health information systems.
Participated in strategic planning efforts, providing insights on best practices for managing health information systems.
Followed up with patients about medical and health care processes.
Prepared legal documents, correspondence, and reports with high attention to detail.
Managed scheduling and calendar coordination for attorneys to ensure efficient workflow.
Organized and maintained physical and digital filing systems for easy access to information.
Facilitated communication between clients and attorneys, ensuring timely responses to inquiries.
Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
Assisted in trial preparation, compiling critical documents and evidence for successful legal proceedings.
Security Supervisor
Allied Universal Security Services, Systems and Solutions
02.2020 - 04.2022
Led security team, managing scheduling and resource allocation to ensure optimal coverage and response.
Hired and trained associates, fostering a skilled workforce to enhance security operations.
Developed procedures for emergency response and crisis management, physical security, information protection, incident management and investigation units.
Developed comprehensive procedures for emergency response, crisis management, and incident investigation, strengthening overall security framework.
Medical Records Clerk
Florida Department of Health
12.2020 - 06.2021
Input client information into spreadsheets and company database, enabling leaders to quickly access essential client data.
Processed documentation and completed projects with speed, efficiency, and accuracy to meet organizational deadlines.
Worked with speed, efficiency and accuracy to process documentation and complete projects.
Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
Identified and corrected data entry errors, ensuring accuracy of client information.
Identified, corrected and reported data entry errors.
Managed data entry processes for COVID-19 case tracking and reporting systems. Conducted thorough follow-ups with individuals who tested positive for COVID-19, ensuring their adherence to isolation guidelines and monitoring their wellbeing.
Served as a liaison between the response team and government agencies to facilitate smooth collaboration in managing the pandemic effectively.
Collaborated with healthcare providers to coordinate appropriate medical treatment for confirmed cases as needed.
Transferred data from written records, interviews and paper formats via computer, recorders, or scanners.
Medical Records Specialist at Smith, Ball, Báez & Prather Florida Injury LawyersMedical Records Specialist at Smith, Ball, Báez & Prather Florida Injury Lawyers