Kampertino Rolle
Mobile
Summary
Dedicated professional with experience at Click & Clean/The Battle House Renaissance Hotel & Spa, excelling in guest room cleaning and supply replenishment. Known for reliability and initiative, I enhanced guest satisfaction through meticulous attention to detail and exceptional customer service, ensuring a pristine environment and smooth operations during peak hours.
Overview
8
8
years of professional experience
Work History
Houseman
Click & Clean/The Battle House Renaissance Hotel &Spa
Mobile, AL
05.2023 - 01.2025
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Upheld brand standards consistently by adhering to all policies and procedures regarding cleanliness, safety, and guest privacy.
- Kept building entryway glass clean and polished for professional presentation.
Laborer
Stone Concepts
Nassau, Bahamas
02.2017 - 12.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Education
Basketball Scholarship - Computer Networking
Center of Life Academy
Miami, FLComputer Networking
H.O. Nash Secondary High School
Nassau, Bahamas 06.2004
Skills
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Guest room cleaning
- Laundry
- Multitasking and prioritizing
- Time management
- Supply replenishment
- Professional and courteous
- Customer service
Timeline
Houseman
Click & Clean/The Battle House Renaissance Hotel &Spa
05.2023 - 01.2025
Laborer
Stone Concepts
02.2017 - 12.2020
Basketball Scholarship - Computer Networking
Center of Life Academy
Computer Networking
H.O. Nash Secondary High School
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