KAMRAN AHMAD
Dowagiac
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Recruiter
Indiana Transport
Elkhart
11.2023 - 03.2025
- Facilitated job application processes for qualified candidates.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Managed full-cycle recruiting process, from sourcing candidates to extending offers.
- Developed and implemented innovative recruiting strategies to attract diverse talent.
- Assisted with the onboarding process for new hires.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Dispatcher
Indiana Transport
Elkhart
09.2023 - 11.2023
- Updated records of driver locations, delays, and cancellations.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Scheduled loads according to priority and available equipment.
- Dispatched drivers to meet daily delivery needs for company customers.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Answered customer requests with information about product availability, shipping information and status updates.
- Assigned drivers to appropriate routes based on customer needs.
Inside Sales Representative
Kirby Risk Electrical Supply
South Bend
06.2022 - 09.2023
- Provide customer service excellence: exceeding customer expectations and the commitments we have made
- Becoming the 'go-to' for customer needs, challenges, and requests
- Putting a smile on the face of our customers as I partner with outside sales team to keep them satisfied
- Joining forces with all our vendors to make sure products are delivered on time, every time
- Championing corporate marketing initiatives such as training events and product launches
- Taking full advantage of the opportunity to build deeply satisfying relationships both internally and externally
- Using programs such as Microsoft excel and word
- Performing work using multiple computer inventory applications both online and offline
- Working one on one with vendors and customers directly over the phone and via email to ensure accurate ordering and purchase of product
Hardlines Team Lead
Walmart
Niles
12.2021 - 06.2022
- Assisting customers with any questions and or concerns
- Respective customer service skills
- Very fast paced environment
- Working with team members to complete tasks quickly and proficiently
- Quick thinking and be able to problem-solve on the go
- Stocking and maintaining shelves with accurate merchandise
Stocking 3 Team Lead
Walmart
South Bend
07.2021 - 12.2021
- Supervise and manage associates and leaders including third party companies
- Lead diverse teams to accomplish projects
- Be consistent and clear with exceptions and follow-up
- Keep track on staffing, workload, and performance results
- Uses available technology such as apps, emails Microsoft word and power point daily
Customer Service Representative
Walmart
Niles
07.2020 - 07.2021
- Assist all customers with in-store and online services
- Assist with any issues/concerns customers have while shopping
- Understanding and operating a computer with office360 and excel
- Ability to provide excellent communication skills
- Provide a positive and caring experience for all customers regardless of the situation
- Customer oriented
- Team player
Asset Protection Associate
Walmart
Niles
02.2020 - 07.2020
- Ensuring safety and protection of all associates and customers in-store
- Partner with local law enforcement to help stop and prevent theft from customers and associates
- Six weeks training course and certified to conduct stops on associates and or customers if assumed to be stealing or tempting to steal
- Work closely with store management to stay up to date on all store policies and procedures
- Make apprehensions
Electronics Customer Service Representative
Walmart
Benton Harbor
10.2016 - 02.2020
- Assisting customers with any electronic related questions or merchandise
- Activation process of cellphones, tablets, smart watches, etc
- Trouble shoot issues customers are having with electronics
- Process incoming freight
- Stock and zone merchandise for the customers best experience
- Operating a cash register
- Create and receive online orders for customer pickup
- Work with a large team successfully
- Well trained with hands-on tasks in retail
Assembly Line Worker
Richter Farms LLC
Decatur
04.2014 - 10.2016
- Hands-on with fresh produce
- Pack asparagus
- Ran farm machinery to assist with production
Education
HIGH SCHOOL DIPLOMA -
DOWAGIAC UNION HIGH SCHOOL
DOWAGIAC, MI06.2017
Skills
- Telephone and email etiquette
- Spreadsheet creation
- Meeting deadlines
- Fast Learner
- Pallet Jack
- Merchandising
- Pricing
- Computer/electronics operation
- Load & unload freight
- Order picker
- Materials handling
- Leadership
- Retail Sales
- Electronic Sales
- Customer Service
- Produce
- Cashiering
- Warehouse
- Order Picking
- Shipping & receiving
- Inventory control
- Forklift
- Asset management
- Employee onboarding
- Scheduling expertise
Timeline
Recruiter
Indiana Transport
11.2023 - 03.2025
Dispatcher
Indiana Transport
09.2023 - 11.2023
Inside Sales Representative
Kirby Risk Electrical Supply
06.2022 - 09.2023
Hardlines Team Lead
Walmart
12.2021 - 06.2022
Stocking 3 Team Lead
Walmart
07.2021 - 12.2021
Customer Service Representative
Walmart
07.2020 - 07.2021
Asset Protection Associate
Walmart
02.2020 - 07.2020
Electronics Customer Service Representative
Walmart
10.2016 - 02.2020
Assembly Line Worker
Richter Farms LLC
04.2014 - 10.2016
HIGH SCHOOL DIPLOMA -
DOWAGIAC UNION HIGH SCHOOL
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