Kamri Church
Salisbury,MD
Summary
Dynamic bartender and server with a proven track record at Longhorn Steakhouse, excelling in customer service and team collaboration. Recognized for crafting high-quality cocktails and fostering loyal clientele through effective communication. Highly reliable and skilled in multitasking, consistently enhancing customer satisfaction and driving sales. I’ve thrived in the restaurant business for many years and I truly love what I do! I’ve always succeeded and been promoted to managing, lead, and many others!
Overview
15
15
years of professional experience
Work History
Bartender/ Server
Longhorn Steakhouse
Salisbury, MD
08.2021 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Bayside Golf Resort
Selbyville, DE
02.2017 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting specialty drinks that they love!
- Always getting personal with each member remembering their names and drinks!
Server Manager
Texas Roadhouse
Fruitland, MD
07.2010 - 01.2021
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Education
General Studies
Delmar High School
Delmar, DE06.2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Clear and effective communication
Timeline
Bartender/ Server
Longhorn Steakhouse
08.2021 - Current
Bartender
Bayside Golf Resort
02.2017 - Current
Server Manager
Texas Roadhouse
07.2010 - 01.2021
General Studies
Delmar High School