Kamrine Hogan
Rockford,IL
Summary
Versatile and results-driven professional with a robust background in healthcare and retail, notably at LabCorp. Excelled in patient confidentiality and quality control, demonstrating strong leadership and machine setup proficiency. Achieved significant improvements in operational efficiency and customer satisfaction, leveraging exceptional computer skills and team management capabilities.
Overview
9
9
years of professional experience
Work History
Phlebotomist
LabCorp
Rockford , IL
04.2024 - 01.2025
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Responded quickly and effectively to emergency situations.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Used heel and finger stick methods to obtain blood from capillaries.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Maintained accurate records of collected specimens and test results.
- Prepared specimens for transport to external laboratories.
- Calibrated equipment according to manufacturer specifications.
Sales Lead Keyholder
Pandora Jewelry
Rockford, IL
09.2021 - 03.2024
- Maintained a neat, organized, and clean work area throughout the shift.
- Computed purchases and received and processed cash or credit payment.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Greeted customers and provided assistance with product selection.
- Provided feedback to management on customer needs and preferences to improve product offerings.
- Assisted customers in locating items within the store or online through use of technology resources.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Handled customer inquiries and complaints with professionalism and patience.
Sales Associate
Bath & Body Works
Rockford , IL
09.2021 - 01.2022
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Received and displayed product shipments on store retail shelves upon delivery.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Lab Technician/Phlebotomist
CSL Plasma
Rockford , IL
08.2021 - 09.2021
- Collected, labeled and stored lab samples according to laboratory specifications.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Performed routine maintenance tasks such as cleaning glassware, changing filters.
Lab Technician/Phlebotomist
Grifols Biomat USA
Rockford, IL
07.2019 - 07.2021
- Collected, labeled and stored lab samples according to laboratory specifications.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
Retail Sales Associate
Burlington
Rockford , IL
11.2018 - 04.2019
- Organized store by returning merchandise to proper areas and restocked displays.
- Promoted special offers and discounts to encourage additional purchases.
- Inspected purchased items for defects before handing them over to customers.
- Handled returns and exchanges according to company policies.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Front Desk Receptionist
Howard Johnson Hotel
Rockford , IL
03.2018 - 11.2018
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Input customer data into reservation systems and updated to reflect room changes.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Retail Sales Associate
Walgreens
Rockford , IL
08.2017 - 02.2018
- Organized store by returning merchandise to proper areas and restocked displays.
- Promoted special offers and discounts to encourage additional purchases.
- Inspected purchased items for defects before handing them over to customers.
- Tracked inventory levels throughout the day and restocked items as needed.
Waitress/Banquet Server
Forest Hills Country Club
Rockford , IL
09.2016 - 01.2017
- Bussed tables as needed during peak hours.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Presented food and beverages to guests at tables.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Relayed orders to service bar and kitchen via point-of-sale register system.
Machine Operator Technician
AMTEC Molded Products
Elgin, IL
09.2015 - 09.2016
- Identified defective parts from the production line by conducting visual inspections during operation of equipment.
- Monitored and observed production line to watch for pile-ups and jams.
- Repaired minor mechanical and electrical issues and notified managers of more extensive equipment problems.
- Loaded materials into machines ensuring proper positioning of material in relation to the tooling used.
Education
High School Diploma -
Roosevelt Community Center
Rockford, IL05-2018
Skills
- Patient confidentiality
- Quality control
- Medical records handling
- Patient preparation
- Team management
- Strong leadership
- Drawer counting
- Daily reporting
- Cash handling
- Employee oversight
- Appointment confirmation
- Telephone etiquette
- Calendar management
- Machine setup
- Computer skills
Timeline
Phlebotomist
LabCorp
04.2024 - 01.2025
Sales Lead Keyholder
Pandora Jewelry
09.2021 - 03.2024
Sales Associate
Bath & Body Works
09.2021 - 01.2022
Lab Technician/Phlebotomist
CSL Plasma
08.2021 - 09.2021
Lab Technician/Phlebotomist
Grifols Biomat USA
07.2019 - 07.2021
Retail Sales Associate
Burlington
11.2018 - 04.2019
Front Desk Receptionist
Howard Johnson Hotel
03.2018 - 11.2018
Retail Sales Associate
Walgreens
08.2017 - 02.2018
Waitress/Banquet Server
Forest Hills Country Club
09.2016 - 01.2017
Machine Operator Technician
AMTEC Molded Products
09.2015 - 09.2016
High School Diploma -
Roosevelt Community Center